Application Specialist

Who We Are:

At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry. Our network of Guardians helps property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As part of our team, you’ll be contributing to a company that values results, integrity, and putting customers first.

The Guardian team is comprised of a small, passionate, and dedicated group of professionals based in Denver, CO who are excited to bring their expertise and knowledge to expanding the Guardian network and making a positive impact for all the partner organizations within its fold.

What we need: 

We are looking for an Application / Systems Specialist to implement, manage, and maintain Guardian Partner Services Core technology. This individual will serve an instrumental role, both technical and functional, deploying and supporting systems to successfully integrate new acquisitions. They will work closely with SaaS / implementation partners during integration and roll-out. This candidate will deliver a great partnership experience post deployment, by maintaining Core technology systems and providing end-user support. This specialist will be customer-oriented, resourceful, and work with a high sense of urgency and quality.

Key Responsibilities:

• Install and configure Core technology, including CRM, ERP, SCM and Work Order Management / Field Services, by collaborating with software vendors and system implementers.
• Monitor system performance, troubleshoot and resolve issues, provide technical and functional support to users.
• Document system configurations and procedures as inputs into M&A playbooks for future integration.
• Design, develop, and support standard interactive dashboards to present data insights effectively, provide data management support.
• Capture, organize, and disseminate knowledge for collaborating and scaling, leveraging MS Teams, SharePoint, and a potential LMS.
• Design, implement, and maintain SharePoint sites and libraries.
• Manage user access, accounts, and permissions.

Key Attributes

• A self-directed application / systems specialist with broad skills in Application Management and End-user support.
• A continuous learner that partners with business stakeholders and implements process improvements with efficient automation.
• A data-focused individual skilled in creating and supporting effective visualizations.
• A solution-oriented team member able to organize knowledge assets to scale as we grow.
• Process-driven and detail oriented with strong analytical and critical thinking skills.
• Resilient and flexible approach to working in an ambiguous and fast-paced environment.
• Excellent people skills, with an ability to field, diagnose, and resolve user issues.

Skills and Experience needed for success in this role:

• Minimum of 3 years of experience managing CRM, ERP, SCM, and Work Order Management / Field Services SaaS applications.
• Hands-on experience building and supporting knowledge management / content collaboration (SharePoint and Teams) and workflow automation (Power Automate).
• Adept at creating and supporting BI visualization for data-driven decision making (Power BI / Domo).
• Excellent communication and interpersonal skills to provide Tier 1 through Tier 3 end-user support and to effectively manage vendor relationships.
• Strong functional / business background that complements technical know-how.
• Detailed documentation practice to ensure transparency and reproducibility.
• Prior experience in a “start-up” environment.
• Ability to do occasional travel to various locations

Our Core Values:

1. Results Matter – We believe in delivering on our promises and driving outcomes that make a measurable difference.
2. Do the Right Thing – Integrity is at the core of everything we do. We are committed to being ethical and trustworthy in every situation.
3. Customer-First Mindset – Our customers are at the heart of our business. We strive to exceed their expectations and build lasting relationships.

Total Rewards: 

• Health, Dental, and Vision Insurance
• 401K Plan
• Paid Time Off (Vacation, Sick Days, Personal Days)

We are focused on becoming an “employer of choice” and are continuously looking at how to expand our Total Rewards offerings to best suit the needs of our employees.

Why Join Us?

At Guardian Restoration Partners, we are committed to empowering our employees with the resources and opportunities they need to excel. When you join our team, you’ll enjoy:

• Competitive Compensation: A comprehensive package that includes health, vision, dental, and retirement plans to support your financial and personal well-being.
• Work-Life Balance: Hybrid work options designed to provide flexibility while fostering collaboration and connection with your team.
• Collaborative Culture: Be part of a mission-driven team that values innovation, teamwork, and meaningful impact.
• Professional Growth: Thrive in an entrepreneurial environment where you’ll take on diverse challenges, gain hands-on experience, and have opportunities to shape your role as the company grows.

You’ll contribute to a dynamic team where your expertise will make a tangible difference in our success. We offer a supportive environment that fosters collaboration, innovation, and a strong commitment to your personal and professional development.

Compensation:

Guardian is committed to fair and equitable compensation practices. For this position, the base salary pay range is $75,000 – 85,000 + Annual Bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary range is subject to change and may be modified at any time.

Location: This role is a hybrid role – requiring 2-3 days/week in the downtown Denver office.

Application Deadline

The anticipated application deadline is April 7th – though that date may change depending on the volume of qualified resumes we receive by that time.

Equal Opportunity Employer:

At Guardian Restoration Partners, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status as outlined by federal, state, or local laws.