Director Systems Implementations

Who We Are:

At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry. Our network of "Guardians" helps property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As part of our team, you’ll be contributing to a company that values results, integrity, and putting customers first.

Guardian is a passionate group of professionals committed to preserving the legacy of small and medium-sized businesses while accelerating their growth. We bring deep expertise and a hands-on approach to support our partners, expand the Guardian network, and make a lasting, positive impact across every organization

Guardian Restoration Partners, an Alpine Investor Platform, is leading transformative change in the restoration and mitigation industry. Alpine Investors is a people-driven private equity firm dedicated to investing in fragmented industries across the U.S. Named to Inc.'s List of Founder-Friendly Investors for five consecutive years, Alpine creates value by honoring the legacy of founders and transforming their companies into enduring, high-growth businesses. Our portfolio companies thrive through strategic consolidation, technology advancement, and operational support. By leveraging this approach, one of Alpine's portfolio companies has achieved impressive results, scaling from $0 to $2 billion in just four years with over 300 acquisitions, all while preserving founders’ legacies. 

What We Need

We are looking for an experienced Director of Systems Implementations to join the Guardian Partners Services team. This individual will play a critical role requiring collaboration with Executive Leadership, People, Finance, Integration, and Partner Company team members to deploy systems needed to successfully integrate new acquisitions. Reporting to the Head of Systems, the Director Implementation Services will work closely during integration activities to ensure successful partner implementations and drive adoption using effective change management skills. The candidate will deliver a great business partnership experience with the acquired companies and Guardian Partner Services while driving system deployments. Continued support and further improvement with deployed businesses is a key part of this role. This leader will be customer-oriented, work with a high sense of urgency, and possess a focus on quality, value, and timely delivery.

Key Responsibilities

• Oversees the planning, execution, and completion of multiple implementation projects simultaneously. Formalize implementation plans, timelines, and project milestones, ensuring that projects are delivered on time, within scope, and within budget, while continuously reviewing and enhancing plans as needed.
• Drives standards through methodologies, playbooks, solution blueprints, and best practices to gain efficiency, to include Current State, Future State and Organizational Change Management assessments and planning.
• Actively engages in projects and remediates any challenges with execution or satisfaction.
• Plans appropriately using the One Page Plan approach to ensure MoM, QoQ, and YoY that the organization meets and/or exceeds their targets.
• Collaborates with internal teams (M&A, Finance, People, General Managers) and external software suppliers to ensure a seamless transition from acquisition to implementation and post-implementation support.
• Develops and maintains relationships with key software providers to conduct regular meetings for issue management, proactive improvements to delivery and product roadmap development.
• Communicates effectively across internal and external stakeholders to explain, motivate, and push implementation projects to completion.
• Serves as the primary escalation point of contact for partner related implementation matters (scope creep, partner engagement, etc.)
• Formalizes a capacity planning process that provides predictable resource planning for all projects that aligns our implementation process with our available resources.
• Oversees and coordinates implementation team members to effectively support the delivery of solutions to the partner locations.

Key Attributes

• A self-starter who is self-motivated as a solution-oriented individual to drive best practices and simplify complexity.
• Process-driven and detail oriented with strong analytical and critical thinking skills
• Resilient and flexible approach to work with the ability to work in a fast-paced environment, with the vision to balance speed and ability to complete the project
• An effective collaborator with the demonstrated ability to develop a collaborative team environment
• A builder that enjoys establishing scalable business models and fostering individual team member growth.
• Excellent people skills, with an ability to partner with a dynamic leadership team
• Possess personal qualities of integrity, credibility, and commitment to the company's mission
• Broad fundamental IT knowledge

What You’ll Bring

• 7-10 years implementing, leading and/or managing a team of delivery resources
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients and internal stakeholders.
• Ability to work effectively across teams both in-person and remotely to obtain and share all necessary data, information, and recommendations real-time.
• Ability to travel up to 50% to partner business locations as well as to headquarters in Denver, CO.
• Prior experience with large scale service delivery management.
• Prior experience with executive level stakeholder management.

Our Core Values:

1. Results Matter – We believe in delivering on our promises and driving outcomes that make a measurable difference.
2. Do the Right Thing – Integrity is at the core of everything we do. We are committed to being ethical and trustworthy in every situation.
3. Customer-First – Our customers are at the heart of our business. We strive to exceed their expectations and build lasting relationships.

Total Rewards:

• Health, Dental, and Vision Insurance
• 401K Plan with company match
• Paid Time Off

We are focused on becoming an “employer of choice” and are continuously looking at how to expand our Total Rewards offerings to best suit the needs of our employees.

Why Join Us?

At Guardian Restoration Partners, we are committed to empowering our employees with the resources and opportunities they need to excel. When you join our team, you’ll enjoy:

• Competitive Compensation: A comprehensive package that includes health, vision, dental, and retirement plans to support your financial and personal well-being.
• Work-Life Balance: Hybrid work options designed to provide flexibility while fostering collaboration and connection with your team.
• Collaborative Culture: Be part of a mission-driven team that values innovation, teamwork, and meaningful impact.
• Professional Growth: Thrive in an entrepreneurial environment where you’ll take on diverse challenges, gain hands-on experience, and have opportunities to shape your role as the company grows.

You’ll contribute to a dynamic team where your expertise will make a tangible difference in our success. We offer a supportive environment that fosters collaboration, innovation, and a strong commitment to your personal and professional development.

Compensation:

Guardian is committed to fair and equitable compensation practices. For this position, the base salary pay range is $165,000 to $180,000 + Bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary range is subject to change and may be modified at any time.

Location: Denver, Colorado strongly preferred, but open to candidates in Washington, Idaho, Nevada, Utah, Arizona, Colorado, Michigan, Illinois, Ohio, Pennsylvania, Virginia, Georgia, Florida, and Connecticut. 

Application Deadline

The anticipated application deadline is September 30, 2025, though that date may change depending on the volume of qualified resumes we receive by that time.

Ready to Apply?

If you’re passionate about transforming technology and growing implementation services, we want to hear from you! Apply today and join a team that values your expertise and supports your professional growth.

Equal Opportunity Employer:

At Guardian Restoration Partners, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status as outlined by federal, state, or local laws.