Director Security, Infrastructure and Operations (SI&O)

Who We Are:

At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry. Our network of "Guardians" helps property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As part of our team, you’ll be contributing to a company that values results, integrity, and putting customers first.

Guardian is a high-growth, private equity–backed company building a national platform in the restoration and field services industry. Through a focused acquisition strategy and strong organic growth, we are creating a best-in-class organization that combines local market expertise with the scale, systems, and discipline of a national platform. We are a passionate group of professionals committed to preserving the legacy of small and medium-sized businesses while accelerating their growth. We bring deep expertise and a hands-on approach to support our partners, expand the Guardian network, and make a lasting, positive impact across every organization

What we need: 

Guardian Restoration is looking for a Director, Security, Infrastructure and Operations (SI&O) to lead and strengthen our enterprise security posture, cloud and infrastructure environment, identity and access management, and day-to-day IT operations. Reporting to our VP, Systems & Technology, this role is responsible for shaping and advancing security controls, SSO/MFA, onboarding and offboarding governance, MSP performance, and infrastructure reliability across a multi-location, private-equity-backed organization.

The Director, SI&O will help modernize Guardian’s IT operating model by improving lifecycle health, reducing technical debt, strengthening monitoring and patching practices, and building a proactive, metrics-driven operations culture. This role partners closely with Application Development, Data & Integration, Finance, HR, and Operations leaders to ensure technology controls are practical, scalable, and aligned to business needs.

This role will be successful for someone who balances strategic direction with execution, builds strong teams, and creates predictable, auditable operations in a dynamic environment.

Key Responsibilities:

Security Program Ownership

• Lead enterprise security strategy, roadmap, and execution.
• Lead implementation and adoption of SSO, MFA, conditional access, and security baselines across major systems.
• Oversee penetration testing, vulnerability management, and remediation planning.
• Ensure alignment with cybersecurity insurance requirements and audit expectations.
• Establish incident response and security escalation procedures.
• Embed security-by-design principles into infrastructure architecture and lifecycle decisions.
• Improve visibility through centralized monitoring, logging, and alerting.
• Support Zero Trust and segmentation initiatives where infrastructure plays a critical role.

Identity & Access Management

• Lead user lifecycle governance, including onboarding, role changes, and offboarding.
• Define role-based access models, group structures, and access standards.
• Oversee Microsoft licensing governance, optimization, and cleanup.

Infrastructure & Cloud Operations

• Lead Azure, Microsoft 365, and Entra environment health and architecture.
• Champion cloud-first architecture while supporting hybrid requirements.
• Establish backup, disaster recovery, patching, monitoring, and lifecycle health standards.
• Ensure platforms can scale to support growth and acquisitions.
• Build endpoint and device management strategy.

IT Operations & MSP Governance

• Lead the MSP operating model, including SLAs, escalation paths, and performance management.
• Improve reliability by reducing outages, chronic incidents, and technical debt.
• Establish KPIs for reliability, security posture, lifecycle health, and service quality.
• Build disciplined change management practices aligned with ITIL concepts.

Policy & Governance

• Lead development and ongoing maintenance of IT policies, including security, acceptable use, device, and access policies.
• Define, maintain, and reinforce operational standards and documentation.

Financial & Asset Governance

• Lead infrastructure and security budget planning and forecasting.
• Maintain visibility into licensing, subscriptions, hardware assets, warranties, and consumption-based services.
• Optimize cost through standardization, rationalization, and vendor management.

Leadership & Team Development

• Build, lead, and develop infrastructure, security, and operations teams.
• Hire, coach, mentor, and develop internal staff and contractors.
• Foster a culture that balances hands-on execution with disciplined planning, operational rigor, and continuous improvement.

Cross-Functional Partnership

• Partner closely with Application Development, Data & Integration, Finance, HR, and Operations leaders.
• Support acquisition onboarding through standardized infrastructure and security baselines.
• Communicate priorities, risks, and progress in clear, business-focused terms for technical and non-technical audiences.

Qualifications:

 Required

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience
• Significant experience leading IT infrastructure, operations, and security functions in complex environments
• Experience leading infrastructure, security, and/or operations teams and developing talent
• Experience operating in high-growth, transformation, or change-intensive environments
• Experience managing external technology partners and service providers, including MSPs
• Strong knowledge of the Microsoft ecosystem, including Azure, Microsoft 365, Entra, and Conditional Access
• Hands-on experience with identity and access management, MFA/SSO, and security controls
• Experience improving lifecycle health, strengthening operational rigor, and reducing technical debt
• Familiarity with ITIL-based operational practices, including incident, problem, and change management

Preferred

• Experience in private-equity-backed organizations
• Experience building security programs from early-stage maturity to more standardized operations
• Experience supporting multi-location or field-based organizations
• Familiarity with cybersecurity insurance and audit readiness
• Certifications such as CISSP, CISM, ITIL, Microsoft Azure, or similar

We know strong candidates may not meet every qualification listed above. If this role excites you and your experience is aligned in many ways, we encourage you to apply.

Skills that will make you successful in this role:

• Ability to balance strategic planning with hands-on execution
• Comfort leading through ambiguity and adapting quickly as business priorities evolve
• Strong judgment in setting priorities and making risk-based decisions
• Ability to build trust and influence across technical and non-technical teams
• Strong communication skills, including translating technical issues into clear business impact
• Experience creating structure, process, and accountability in fast-growing environments
• Ability to assess what should be standardized now versus what can evolve over time
• Strong vendor and stakeholder management skills
• Commitment to building inclusive, high-performing teams through coaching, clarity, and collaboration
• Continuous improvement mindset with a focus on measurable outcomes
• Ability to stay calm, organized, and decisive during incidents or periods of change
• Curiosity and learning agility in evolving security and infrastructure environments

Our Core Values:

• Customer-First Mindset – Our customers are at the heart of our business. We strive to exceed their expectations and build lasting relationships.
• Do the Right Thing – Integrity is at the core of everything we do. We are committed to being ethical and trustworthy in every situation.
• Results Matter – We believe in delivering on our promises and driving outcomes that make a measurable difference.

Total Rewards:

• Health, Dental, and Vision Insurance
• 401K Plan with company match
• Paid Time Off

We are focused on becoming an “employer of choice” and are continuously looking at how to expand our Total Rewards offerings to best suit the needs of our employees.

Why Join Us?

At Guardian Restoration Partners, we are committed to empowering our employees with the resources and opportunities they need to excel. When you join our team, you’ll enjoy:

• Competitive Compensation: A comprehensive package that includes health, vision, dental, and retirement plans to support your financial and personal well-being.
• Work-Life Balance: Hybrid work options designed to provide flexibility while fostering collaboration and connection with your team.
• Collaborative Culture: Be part of a mission-driven team that values innovation, teamwork, and meaningful impact.
• Professional Growth: Thrive in an entrepreneurial environment where you’ll take on diverse challenges, gain hands-on experience, and have opportunities to shape your role as the company grows.

You’ll contribute to a dynamic team where your expertise will make a tangible difference in our success. We offer a supportive environment that fosters collaboration, innovation, and a strong commitment to your personal and professional development.

Compensation:

Guardian is committed to fair and equitable compensation practices. For this position, the base salary pay range is 180,000 - $200,000 + Bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary range is subject to change and may be modified at any time.

Location: This role is a hybrid role – requiring 2-3 days/week in the downtown Denver office. 

Application Deadline

The anticipated application deadline is April 30, 2026, though that date may change depending on the volume of qualified resumes we receive by that time.

Ready to Apply?

If you are motivated by meaningful work and want to be part of a growing organization that values results, integrity, and continuous improvement, we would love to hear from you. Apply today and join a team that supports your professional growth and makes a real impact.

Equal Opportunity Employer:

At Guardian Restoration Partners, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status as outlined by federal, state, or local laws.