Sales Operations Manager (Gen-AI)

About Guidde

Guidde is a dynamic startup at the forefront of the #KnowledgeOnDemand transformation. Founded by seasoned entrepreneurs, our platform bridges crucial gaps in delivering accessible, on-demand knowledge to users worldwide. We leverage advanced AI technologies including NLP, Computer Vision, and Generative AI to pioneer knowledge-sharing solutions, enabling organizations to create high-quality how-to videos in seconds.

With over 2,500 paying organizations seeing 20%+ reduction in support tickets and 70% time savings in content creation, we’re scaling fast and building the operational backbone to fuel our next stage of growth.

The ideal “Guidder” is like our videos: clear, impactful, and obsessed with value. We run like a sports team: strategic in planning, collaborative in execution, and laser-focused on customer wins. We value doers who listen more than they talk, experiment boldly, and show up ready to play their best game.

Role Overview

This is not a traditional Sales Ops job. As our Generative AI Sales Operations Manager, you’ll design and lead a GenAI-first sales operations function from the ground up. That means experimenting, prototyping, and scaling AI agents across every corner of sales: new business, outreach, expansion, enablement, and data intelligence.

Your mission: build a next-generation operational engine that frees humans from low-value work, uses agents to surface insights and opportunities in real time, and constantly redefines what “sales operations” even means in an AI-driven era.

If Generative AI isn’t top of mind for you, this is not the role.

What You’ll Do

• Build a GenAI-First Sales Ops Org: Architect a sales infrastructure where agents and automation are the backbone, not the afterthought.
• Agent Development & Deployment: Prototype and implement AI agents to transform lead routing, outreach personalization, forecasting, pipeline hygiene, and expansion workflows.
• HubSpot + AI Ownership: Own HubSpot CRM and augment it with GenAI integrations that make data entry obsolete and insights instant.
• Experimentation & Innovation: Run continuous experiments with the latest GenAI applications and frameworks; move successful pilots into production across the sales org.
• Data-Driven Intelligence: Use AI to analyze signals across trials, usage, and GTM data to surface revenue opportunities and drive decision-making.
• Cross-Functional Impact: Partner with marketing, product, finance, and CS to embed agents into the broader GTM strategy.
  
  

What You’ll Need to Thrive

• 5+ years of experience in Sales Operations, Revenue Operations, or related fields within B2B SaaS.
• Deep familiarity with Generative AI agents: how to design, build, evaluate, and deploy them in real workflows.
• Proven track record implementing automation and AI in sales environments — not just using tools, but shaping how they’re applied.
• HubSpot expertise (admin-level preferred), with a knack for bending it to your will using AI integrations.
• Strong analytical mindset; comfortable with data, KPIs, and dashboards — plus the ability to train AI systems to spot patterns humans miss.

Your Journey with Guidde

• Leave Your Mark: Be the architect of a GenAI-first sales ops model that others will copy.
• Experiment Freely: Play with the latest GenAI tools and frameworks, and move fast to operationalize them.
• Grow With Us: Access professional development and advancement opportunities in one of the most AI-forward startups in SaaS.
• Your Value Matters: Competitive compensation and benefits package.
  • Salary range for this position is 115K-155K OTE.