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Principal Software Engineer

Remote (United States)

About GUIDEcx

GUIDEcx builds the customer onboarding platform that B2B software companies rely on to manage and deliver successful implementations. We're looking for a Principal Software Engineer who can solve our hardest technical challenges, shape the direction of our platform, and have a direct impact on the product.

This is a hands-on technical leadership role. You'll influence decisions across teams, tackle complex engineering problems, and help other engineers do their best work, all while continuing to write and ship production code.

What You'll Do

  • Drive technical direction: Own the technical direction of systems that span multiple teams, making thoughtful decisions about changes that are difficult to reverse.

  • Stay hands-on: Design, build, and ship production software. This isn't purely an architecture role where you review other people's work from a distance.

  • Solve problems before they become blockers: Identify emerging scaling challenges, unnecessary complexity, and technical bottlenecks before they slow the team down.

  • Shape the product: Partner directly with Product and key stakeholders to understand customer needs, challenge assumptions, and advocate for better solutions.

  • Raise the engineering bar: Mentor engineers through design discussions, code reviews, and the quality of your own work.

  • Own what you build: Help operate and support a production SaaS application, taking responsibility for the reliability and performance of the systems you design.

How We Work

  • Deep work comes first: We protect uninterrupted time for engineering. One of our engineers, Riley, spends roughly four hours a week in meetings, leaving the rest of the week for solving problems and writing code.

  • We ship and iterate: We value good ideas, getting them into production, and learning from real-world results.

  • We favor practical planning: We plan enough to make good decisions without getting stuck in lengthy upfront processes.

  • Ideas matter more than titles: Great solutions can come from anyone. We expect senior technical leaders to stay open-minded, challenge assumptions, and recognize the best ideas regardless of where they come from.

  • We care about quality: We take pride in the code we ship, the product we build, and the stability of the systems our customers depend on.

What We're Looking For

  • A product-minded engineer who understands that code is the means, while customer outcomes are the goal.

  • Extensive experience building, shipping, and operating production software at meaningful scale, with the perspective that comes from living with your technical decisions over time.

  • Deep technical expertise in Go, React, PostgreSQL, Kubernetes, or comparable technologies.

  • Strong technical judgment and the ability to balance long-term architecture with practical, maintainable solutions.

  • The ability to explain complex technical tradeoffs to non-technical stakeholders and build alignment without relying on authority.

  • A track record of influencing teams through technical credibility, collaboration, and execution rather than title alone.

  • A hands-on approach to technical leadership. You enjoy solving difficult problems yourself while helping the engineers around you grow.

Compensation & Benefits

  • Base salary: $180,000 - $225,000

  • Quarterly bonuses: Tied to a clear, measurable combination of company performance and individual goals

  • Equity: Stock options

  • Benefits: Comprehensive benefits package

Location: Fully Remote
Base Salary: $180,000 - $225,000 + Bonus + Equity

 

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