Product Manager

Overview

Guidepoint is seeking a Product Manager to lead the evolution of our NextGen platform. Sitting at the intersection of AI, workflow optimization, and tool innovation, this role offers a unique opportunity to be at the forefront of an AI-driven transformation at a global leader in information services.

You will lead the development of intelligent, scalable features—from high-performance curation tools to smart assistants and embedded AI agents that streamline manual workflows across the organization.

The ideal candidate is a proactive and thoughtful product manager who thrives in fast-moving environments. You're comfortable navigating both the big picture and the fine detail—able to define product direction, dig into user pain points, and collaborate closely with engineering and design to bring ideas to life. You have strong product fundamentals, a user-first mindset, and the communication skills to align stakeholders and drive execution across teams. You're energized by building tools that simplify complex workflows and deliver meaningful impact.

This is a hybrid role based in Toronto.

What You’ll Do

• Own the roadmap for key components of Guidepoint’s NextGen Platform
• Collaborate with stakeholders to identify opportunities for streamlining, automation, and augmentation—exploring and validating solutions through data analysis, user research, and A/B testing to drive business impact
• Develop detailed functional specifications and user stories
• Partner with the design team to create modern, intuitive, user-centric designs and mock-ups 
• Serve as the voice of the user, advocating for their needs and prioritizing development that delivers the greatest impact
• Collaborate with engineers, designers, and data scientists to build AI-assisted features 
• Work with stakeholders to identify opportunities for automation, improve advisor targeting, and improve business metrics
• Own performance metrics for adoption, workflow efficiency, and output quality
• Own product rollout planning and execution, including training, documentation, virtual demos, and in-person presentations

What You Have

• 4–7 years of product management experience in an agile environment, ideally building matching platforms, internal tools or AI-powered features
• Extremely high empathy towards user problems
• Excellent written and verbal communication skills, with the ability to effectively influence and collaborate with diverse stakeholders across all levels of the organization.
• Strong system thinking with a track record of improving complex workflows or high-data environments
• Experience working with (or adjacent to) AI/ML teams is a plus
• Proven experience working in a technical environment with cross-functional teams especially to drive product vision, define requirements, and guide the team through key milestones.
• Experience delivering and iterating on key metrics that define product success
• Bonus: familiarity with expert networks, knowledge marketplaces, or B2B SaaS operations

What We Offer

• Competitive compensation
• Medical and dental coverage
• Central office location
• Entrepreneurial environment, autonomy, and fast decisions
• Casual work environment 

About Guidepoint

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients turn answers into action.

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

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