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Training Operations Intern

Remote

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

Overview

The Training Operations Specialist is a key member of the GuidePoint Learning team, driving the creation of high-quality, engaging learning experiences while ensuring the efficiency and organization of our Learning Management System (LMS). This role primarily focuses on instructional design and content development, but also includes key responsibilities in maintaining the LMS environment and coaching internal instructors. You will work closely with the GuidePoint Learning team and Subject Matter Experts (SMEs) to design, develop, and evaluate training programs, and elevate the instructional capabilities of our internal training team.

Responsibilities

  • Instructional Design & Content Development:
    • Collaborate with the GuidePoint Learning team and SMEs to analyze training needs, design curriculum, and ensure that content aligns with learning objectives.
    • Create training materials such as e-learning modules, instructor-led training resources, videos, and job aids, utilizing engaging techniques like storytelling and branching scenarios.
    • Support the development of multimedia elements, including graphics, animations, and videos, to enhance training content.
  • Instructor Enablement & Coaching:
    • Develop and deliver training programs and resources for Subject Matter Experts (SMEs) and instructors to improve their instructional delivery and application of adult learning principles.
  • Learning Management System (LMS) Administration & Hygiene:
    • Assist with the day-to-day administration of the LMS (e.g., Docebo), including course uploads, enrollments, user management, and reporting.
    • Help maintain LMS data accuracy, organization, and system hygiene to improve learner experience and platform usability.
    • Monitor learner progress and completion data; generate and analyze LMS reports.
  • Project Coordination:
    • Work on multiple projects simultaneously, coordinating with SMEs, trainers, and other stakeholders to meet project deadlines.
    • Participate in the evaluation of training programs, collect feedback from participants, and make necessary improvements based on feedback and data analysis.

Qualifications

Required:

  • Background or experience in Instructional Design, Education, or a related field, typically gained through 1-2 years of work, coursework, or equivalent hands-on experience.
  • Knowledge of adult learning principles and instructional design methodologies (e.g., ADDIE, SAM).
  • Proficiency in using instructional design tools, such as Articulate 360, Vyond, Camtasia, or Adobe Creative Suite.
  • Strong written and verbal communication skills, including the ability to coach and consult with SMEs.
  • Strong attention to detail and organizational skills, particularly for content and data management.
  • Ability to work both independently and as part of a team.

Preferred:

  • Familiarity with Learning Management Systems and experience with content formats (SCORM, xAPI, etc.).
  • Creativity and an eye for detail.
  • Experience in training, coaching, or mentoring instructors/SMEs.
  • Basic data analysis or reporting experience related to training effectiveness.

Internship Details and Expectations:

This is a part-time, remote paid internship ($20hr) for 12 weeks. Interns are expected to:

  • Start July 6,2026 through September 25, 2026. There is an opportunity for full-time hire following the internship.
  • This is a remote position requiring 20–29 hours per week. Hours can be scheduled flexibly between 8:00 AM and 4:00 PM EST, Monday through Friday.
  • Have a personal computing device and access to high-speed internet during working hours. 
  • Be located in the United States throughout the course of the internship.

This position is not available for candidates living in the following states: Alaska, California, Hawaii, New Mexico, New York, Oregon, Vermont, Washington and Wyoming.

 

The below perks are for those that join GuidePoint Security for full-time employment only. 

 

 

 

We use Greenhouse Software as our applicant tracking system and Zoom Scheduler for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don't miss updates on your application.


Why GuidePoint?

GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1,200 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 6,200 customers.

Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.  

This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.

Some added perks….

  • Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
  • Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
  • Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
  • 12 corporate holidays and a Flexible Time Off (FTO) program
  • Healthy mobile phone and home internet allowance
  • Eligibility for retirement plan after 2 months at open enrollment
  • Pet Benefit Option

 

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