Head of Engineering, Payments

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. 

About the Role

Gusto moves hundreds of billions of dollars per year. The Engineering leader will be part of the Payments team and will be responsible for a) leading a team for pay-ins and payouts to support money movement across US and International, and b) (re)architecting our payments platform to scale for the future. This role will be tasked with retaining, building, and leading a high performing and highly engaged engineering team. They will help the business scale through private and public phases of our company-building journey.

As the Head of Engineering on the Payments team, you’ll lead a team of 15+ engineers and managers, supporting them in their continued growth and success. You’ll collaborate with a talented cross-functional team of Product, Design, and Data partners, focusing on building payments experiences that delight customers.

Key Responsibilities:

• Develop the engineering team across payins and payouts to help build the long term vision of the payments team at Gusto. The leader will expand our payment/funding methods across US and International while ensuring that our 300K+ businesses and millions of their employees are getting paid on time, every time.
• Lead, empower and coach a team across engineering for payments to i) drive technical guidance and consistent execution of the next generation of payments capabilities that enable Gusto to expand its product offerings; ii) recruit, hire, and onboard new engineering team members; iii) identify and address any roadblocks or challenges faced by the team; and iv) deliver scaled engineering solutions on time.
• Enable reliable, efficient, compliant and cost effective end-to-end payments and money movement.
• Foster a culture of innovation, collaboration, and excellence within the team. In addition,  collaborate and communicate with senior management and stakeholders to develop and execute long-term strategies for Gusto’s engineering department.
• Develop and maintain strong relationships with cross-functional teams, including product design, data science and growth teams to make tradeoffs that build customer trust.
• Provide and receive mentorship and peer support

Here’s what we're looking for:

• 12+ years of expertise in Payments platforms at scaled FinTech companies: Experience successfully leading payments teams at scaled Fintech companies. Has led the building of  scalable and global payments platforms. In addition, this individual should have collaborated with payments partners across the industry (as part of implementation of their technical work or for influencing). Experience with payment regulations including money licensing requirements/leading organizations to achieve and maintain SOC2 compliance is a plus. Knowledge of payments unit economics and how they work is also a plus.
• Can build organizational scale: Has built and scaled multifunctional/multidisciplinary teams that can run autonomously and innovate on the payments stack. 
• Is execution focused: The leader has a track record of executing bold ideas (or old ideas that did not see fruition) by influencing leaders across the company and finding ways to unblock and execute them differently.
• Inspiring leader: This individual has the ability to inspire folks to build the next generation of platform services that power financial products. They have created highly engaged, representative, and high-performing teams. They can also inspire across Gusto leaders through verbal and communication skills.
• Possess high judgment: Leadership is about making decisions and tradeoffs. This individual has the ability to make tradeoffs  based on first principles and can make difficult decisions that are right for their organization and company. 
• Completed a Bachelor’s degree in Computer Science, Computer Engineering, or related discipline; higher education preferred

Please note that travel to Gusto's Denver office for onboarding is required for this position. If you have any questions regarding this requirement, please share with your recruiter.

Our cash compensation amount for this role is targeted at $222,000 to $247,000 in Denver & most remote locations, and $261,000 to $290,000 in San Francisco and New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

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