People Partner (Technical)

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. 

About the Role:

As a People Partner, you will drive people strategies and solutions for a designated organization or subset of teams within Gusto. In this role, you will excel in dynamic and challenging environments, applying your passion for developing and refining processes and practices. You will be skilled at influencing and mentoring others, and adept at building strong relationships with leaders and employees. Recognized as an HR thought leader, you will balance the need to be a strategic business partner with a hands-on approach. Positions are available across various Engineering teams.

About the Team:

Gusto’s People team is growing and scaling with the company! As our business scales and becomes more complex, and as we add hundreds of new Gusties each year, we need to ensure that our strategies for engagement with our employees are positive, engaging, values-driven and compliant.

Here’s what you’ll do day-to-day:

• Lead the organization you support to achieve its People objectives, including attracting, hiring and onboarding great talent, developing and retaining Gusties, and achieving our goals around representation and inclusion. 
• Influence business and talent initiatives that support our short and long-term business goals, including driving practices that enable high performance and operational excellence.
• Initiate and maintain effective communications with leadership and employees; provide coaching and guidance on matters related to performance management, offer feedback on style and behaviors to improve employee productivity and engagement.
• Engage in strategic workforce planning by assessing organizational capabilities; identify competency and talent gaps, ensure development of people resources; and introduce succession planning.
• Build strong partnerships across the People team roles and functions (Invite, Talent Development, Compensation and Benefits) as well as operate as part of a larger People Partner team to create a consistent Gustie experience.
• Identify and translate current and future business needs into a comprehensive People/Talent Plan. 
• Provide organizational development support through interventions such as organization design, development solutions, leadership coaching, and proactive change management.

Here’s what we're looking for:

• Progressive HR Experience: Demonstrated experience as a People Partner (HR Business Partner) or HR Generalist across various industries, with a focus on senior roles in the People function. Proven ability to craft and deliver strategic plans, particularly in partnership with engineering and/or technical teams.
• Strategic Thinking & Business Acumen: Strong capability to align People initiatives with business objectives, translating high-level strategies into actionable plans that drive organizational success.
• Relationship Management & Executive Presence: Exceptional interpersonal skills with a proven ability to influence and coach leaders at all levels, building strong relationships and maintaining executive presence.
• Effective Communication: Excellent verbal and written communication skills, with the ability to clearly and concisely convey information to employees at all levels.
• Stakeholder & Priority Management: Experience managing multiple stakeholders and competing priorities while demonstrating urgency and adaptability in response to changing business needs.
• Workforce Analytics Expertise: Significant experience leveraging data and workforce analytics to inform strategic decision-making and drive business outcomes.
• Change Management Leadership: Proven track record of successfully leading organizational change initiatives that result in measurable business improvements.
• Agility in Dynamic Environments: Ability to thrive in fast-paced, ambiguous, and evolving environments, demonstrating adaptability and resilience.
• Ethical & Confidential Handling: Strong commitment to maintaining confidentiality and handling sensitive issues with integrity and professionalism.

Our cash compensation amount for this role is $119,000 to $147,000 in Denver & most major metro locations, and $144,000 to $178,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

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