Finance & Business Operations Partner

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. 

About the Role:

Do you want to help guide financial planning, business operations, and strategic decision-making at a Forbes Cloud 100 company? Come join the Finance, BizOps & Strategy (FBOS) team at Gusto. The FBOS team provides financial, operational, and strategic support at the corporate, departmental, and product levels. Our mission is to define and defend the business model while accelerating Gusto’s growth.

You’ll be the Finance, BizOps & Strategy Partner for Gusto’s core business line, Pay Group, which includes our payroll, time, and international payroll teams. A core philosophy in FBOS is that we are not here to merely forecast—meaning, to attempt to predict an uncertain future—we are here to help shape it. We roll up our sleeves as partners and collaborate closely with operators to drive meaningful impact.

About the Team:

You will lead key product operations and strategic initiatives for Gusto Pay Group, Gusto’s core business. This is a high-impact, high-responsibility role. As a trusted thought partner and business advisor, you will spearhead initiatives such as monthly forecast reviews, long-range planning, and pricing and business model recommendations. You’ll gain experience in scaling operations for both established and emerging businesses while working cross-functionally to drive alignment and accelerate growth as we expand existing products and launch new ones.

What You’ll Do Day-to-Day:

Strategic Partnership:

• Act as a key business partner to drive operations and conduct critical analyses and modeling to support leadership in making informed, strategically aligned decisions.
• Set OKRs, establish ideal customer profiles, support new growth initiatives, and optimize pricing and packaging strategies.
• Assess third-party partnerships by analyzing margins, reviewing key contract terms, and providing strategic negotiation insights to ensure long-term business sustainability.

Financial Planning & Forecasting:

• Support Gusto Pay Group by managing revenue models, driving strategic planning and forecasting.
• Apply a solutions-oriented mindset while collaborating with key stakeholders to maximize performance within existing investment allocations.

Executive Communication:

• In this high visibility role you’ll partner with the product lead to translate their forward looking strategy and financial results to executive leadership

What We’re Looking For:

Experience:

• 4-6 years of relevant work experience in corporate finance, investment banking, consulting, and/or business operations.
• Business and/or consumer banking experience is required, (Previous experience working within Tech preferred)
• Bachelor's degree in a quantitative field (e.g., Finance, Business, Engineering, Mathematics, etc.).

Technical Skills:

• Expertise in Excel and Google Sheets, with the ability to create insightful models and perform quantitative analysis.
• Strong critical thinking and business judgment skills.
• Willingness to learn or experience with SQL for deep-diving into large datasets.
• Experience managing business processes in enterprise tools like Asana and Pigment.
• Comfortable analyzing data using Tableau or other BI tools.

Attention to Detail:

• Strong analytical skills with a natural intuition for numbers and data.
• High degree of accuracy in a fast-paced, results-driven environment.

Discipline & Attitude:

• Excellent time management skills—ability to manage multiple projects and stakeholders while meeting deadlines on time-sensitive tasks.
• Proactive mindset with a positive, service-oriented approach.

Our cash compensation amount for this role is targeted at $105,000/yr to $124,000/yr in Denver & most major metro locations, and $127,000/yr to $150,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.