Staff Product Designer, Benefits

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. 

About the Role:

We're looking for a Staff Product Designer to join our Benefits team, where you’ll play a key role in shaping how small businesses shop for and adopt health insurance. In this role, you’ll partner closely with PM, Engineering, and Data peers to identify new opportunities and build solutions to help our customers find the right benefits offerings to take care of their teams. You'll be a key contributor to the entire product development process—from initial research and concept development to refining UI and launching new features

About the Team:

The Benefits team builds solutions to help our customers navigate the complex landscape of benefits with ease. Our goal is to expand access to quality health and financial benefits and deliver them seamlessly through Gusto’s all-in-one platform. As a design team, we craft simple product experiences that untangle complexity and help customers make informed decisions that directly impact their lives and livelihoods. We take a guided and opinionated approach to serving our small business customers, leading with expertise and making it as easy as possible for them to find the right benefits, optimize their budgets and manage changes throughout the year.

Here’s what you’ll do day-to-day:

• Work with your cross-functional partners to define a long-term UX vision for your product area and how it fits into Gusto’s broader vision
• Influence the definition of product strategy, roadmap, team OKRs, and project direction
• Build our collective understanding of customers’ benefits needs through research and data
• Design and ship both net-new and iterative projects that deliver consistent value to our customers
• Contribute to Gusto’s product design leadership community by sharing your skills and experience
• Champion our design system and platform standards, and help evolve them through your product work

Here’s what we're looking for:

• 8+ years' Product Design experience
• A builder who loves being hands on crafting high quality, high impact solutions and getting them in front of customers
• Experience designing end-to-end customer journeys from software to service
• Experience working in complex domains and creating guided experiences that are simple for customers to navigate
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work
• Strong strategic partnership with the ability to help identify opportunities, refine problems and solutions, and help the team deliver great customer experiences
• Strong UX craft — you can break down complex experiences and design with consideration for all touchpoints 
• Passion for Gusto’s mission and the impact we can have on the world

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $139,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in Seattle, San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

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