Senior Security Operations Engineer

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. 

The Security Operations team at Gusto plays a critical leadership role in fortifying Gusto and our customers against the most sophisticated threats, encompassing phishing attacks, insider risks, data loss, and emerging attack techniques. Our distributed team across Eastern and Pacific time zones strategically designs, implements, and optimizes our monitoring and response capabilities, ensuring proactive and impactful threat detection and mitigation across the organization.

We are seeking a highly experienced and influential Security Engineer with 8+ years of demonstrable experience to lead and significantly contribute to advanced security operations and comprehensive vulnerability management initiatives. In this pivotal role, you will drive strategic enhancements within our Vulnerability Management Program and spearhead critical security operations efforts. Your deep expertise in AWS cloud environments, proven ability to lead incident response investigations, and strong proficiency in Python scripting will be essential as you collaborate and influence multiple areas of the company. This is an exceptional opportunity to shape Gusto's security posture and mentor other engineers in a dynamic and high-impact setting.

Here’s what you’ll do day-to-day:

• Security Monitoring & Detection Engineering: Lead the strategy and execution of our real-time security monitoring capabilities. Architect, build, and fine-tune high-fidelity detections, with a strong focus on our AWS environment. Develop and implement improvements to group-level incident response processes, practices, and tools.
• AWS Security Configuration & Automation: Drive the continuous improvement and hardening of our AWS security posture. Architect, deploy, and continuously enhance advanced security tools such as SIEM, EDR, DLP, and security orchestration and automation platforms, influencing their adoption and effectiveness beyond the immediate team. Actively model and configure AWS services (e.g., GuardDuty, Security Hub, AWS WAF) to align with best practices.
• Security Operations Tooling & Automation: Design, develop, and implement robust automation frameworks and tools using Python and SOAR tools to significantly improve security operations efficiency, response times, and overall security posture across the organization. This includes creating automated responses to common alerts and integrating various security signals into a cohesive view.
• Incident Response & Threat Hunting: Drive critical security incident response efforts, including complex root cause analysis and proactive remediation planning across multiple teams. Proactively hunt for threats within our AWS and corporate environments by developing hypotheses based on threat intelligence and analyzing logs from various sources.
• Cross-functional Security Leadership: Act as a principal security advisor to internal users and engineering teams, proactively strengthening and evangelizing Gusto’s security culture and secure coding practices. Provide expert guidance on secure AWS architecture and lead the implementation of security controls within CI/CD pipelines.

Participate in the on-call rotation: 

• As a key member of the team, you will participate in the on-call roster and be responsible for any afterhours critical alert responses.
• Leverage insights from on-call duties to proactively identify and suggest improvements to the codebase, system architecture, or team processes to reduce future incidents and improve the organization’s security posture.
• Use on-call experiences to mentor other team members, share knowledge, and improve the team's overall incident response capabilities.

Here’s what we're looking for:

Minimum Requirements:

• 8+ years of progressive experience in security operations, with a significant portion in a lead or senior technical role.
• Demonstrated expertise in leading and optimizing security monitoring, incident response, and vulnerability management programs. 
• This includes architecting and implementing advanced detection capabilities, driving complex incident investigations with comprehensive root cause analysis, and establishing proactive threat intelligence strategies. Proven ability to define and enforce documentation standards that enhance organizational security posture.
• Deep expertise in network security, firewall configurations, and advanced security protocols
• Strong operational proficiency with complex Linux environments, containerization technologies, and Kubernetes (K8s) security best practices.
• A demonstrated track record of continuous learning and an innovative, proactive approach to identifying and addressing evolving security challenges across the industry.
• Extensive architectural understanding and hands-on experience in security within a large-scale AWS cloud environment, including best practices and compliance.
• Expertise in managing complex Identity and Access Management (IAM) permissions at scale using Infrastructure as Code (e.g., Terraform), including defining and implementing least privilege principles across diverse systems.
• Advanced proficiency in Python for automation, tool development, and security engineering tasks.
• In-depth expertise with enterprise-grade security tools including SIEM, EDR, SOAR, DLP, and advanced vulnerability management platforms, with experience in their deployment, tuning, and optimization for organizational effectiveness.
• Exceptional analytical and problem-solving skills for complex security challenges, with a proven ability to articulate findings, technical solutions, and strategic recommendations to both technical and non-technical stakeholders across the organization.

Preferred Qualifications:

• Extensive experience leading complex log analysis and digital forensics investigations in cloud and on-premise environments
• Proven experience leading and coordinating major security incident response efforts involving multiple teams and high-impact scenarios.
• Deep understanding of vulnerability classes, exploitation techniques, and effective remediation strategies at scale.
• Experience implementing and optimizing automated security tooling in CI/CD pipelines, including static analysis, dynamic analysis, and dependency scanning solutions like GitHub Dependabot.
• Expertise in applying and tailoring industry-standard security frameworks (e.g., NIST, ISO 27001, SOC 2) and benchmarks to improve organizational security posture and achieve compliance objectives.
• Demonstrated ability to design and develop custom security tools and automation solutions to address unique organizational challenges.
• Advanced security certifications (e.g., CISSP, CISM, GCIH, CCSP, AWS Certified Security - Specialty) are highly desirable.
• Proven ability to anticipate emerging threats and proactively adapt security strategies based on the evolving threat landscape and industry trends.

Our cash compensation amount for this role is targeted at $168,000-188,000 in Denver, $204,000-228,000 in New York, Seattle, and San Francisco Bay Area, and $136,000-152,000 CAD in Toronto, CAN. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.