Deputy Bank Secrecy Act (BSA) Officer

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. 

About the Role

The ideal candidate thrives in a cross-functional, fast-paced environment and is passionate about financial crime compliance, especially when it comes to empowering teams to build sustainable, compliant financial products. You'll need a deep understanding of financial crime compliance, particularly anti-money laundering, KYC, and sanctions regulations, as you'll be a critical compliance partner enabling Gusto's financial services offerings and payment solutions. 

We're building the best FIU in the country, committed to attracting high-performing individuals with a strong sense of justice and the expertise to match. If you're confident and thrive with a high degree of autonomy to design and execute project plans, this is the perfect place to make a significant impact as we continue to grow and scale our People Platform.

Here's what you'll do day-to-day:

• Empower the Financial Crime Compliance Oversight team, ensuring the effective execution of all oversight functions.
• Establish deep partnership with key business stakeholders to provide practical, business-oriented financial crime compliance guidance on complex AML/BSA, OFAC, and other relevant financial crime regulations in our product offerings.
• Collaborate closely with Product, Engineering, and other relevant teams on new product launches, strategic partnerships, and feature enhancements to ensure robust financial crime compliance alignment and support business growth.
• Assist in the development, implementation, and ongoing enhancement of Gusto’s broader AML/BSA Program to ensure alignment with federal and state regulatory requirements, including the Bank Secrecy Act, USA PATRIOT Act, and OFAC regulations.
• Partner with our Government & Regulatory Affairs team to own financial crime compliance change management processes to track, communicate, and implement new regulatory requirements affecting products, services, and business operations.
• Conduct product and partner-specific financial crime program requirements, including collaborating with banking partners to design and execute external audit schedules related to AML/BSA.
• Support vendor onboarding, risk assessments, and due diligence reviews, with a specific focus on financial crime risk. Serve as a liaison with Gusto’s banking partners for AML/BSA program audits and compliance reporting.
• Oversee financial crime compliance controls related to customer due diligence (CDD), enhanced due diligence (EDD), suspicious activity monitoring, and sanctions screening.
• Implement and oversee financial crime compliance monitoring, training, risk assessments, and third-party audits for all financial services products.
• Work closely with engineering, product, and operations teams to enhance financial crime compliance controls, policies, and documentation in response to evolving regulations and emerging risks.
• Deliver ongoing performance metrics and create presentations for Gusto's Board of Directors as well as internal and external partners.
• Support AML/BSA examinations, regulatory inquiries, and responses to findings.
• Assist in identifying, escalating, and resolving financial crime compliance issues related to financial services products.
• Serve as a subject matter expert for incident responses related to financial crime compliance matters.

Here's what we're looking for:

• 8-10+ years of relevant financial crime compliance experience at a regulated financial institution or fintech company, with at least 2 years of leadership experience managing a team.
• Proven expertise in building, scaling, and strategizing financial crime compliance programs, serving as an embedded subject matter expert who partners effectively with Product, Engineering, Legal, and other teams to ensure robust compliance for new offerings.
• Deep understanding of financial crime regulations, including AML/BSA, OFAC, and other relevant statutes, alongside experience in risk management program development and remediation of compliance gaps.
• CAMS certification is strongly preferred.
• You should have a "Builder" mindset, a keen interest in leveraging AI-forward technology, and a track record of successful interactions with strategic partners and regulators.
• Strong analytical skills, including proficiency in Excel, are essential for dissecting data, identifying trends, and creating compelling presentations for diverse internal and external audiences, including Gusto's Board of Directors.
• You're a strong problem-solver with a business-oriented approach to financial crime and regulatory risks, capable of distilling complex regulations into actionable guidance.
• A collaborative, adaptable mindset is key—no job is too big or too small.

Our cash compensation amount for this role is between $130,000 - $155,000/year in Denver and $160,000 - $189,000/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Compensation for this position also includes an equity package and performance bonuses.

Location and Travel

This is not a fully remote role.

This role typically involves 3-6 trips per year.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

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