Staff Network Reliability Engineer

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. 

About the Role:

Gusto is looking for a Staff Network Reliability Engineer to help operate Gusto’s corporate, datacenter, and cloud networks. You will be focusing on day to day operations, large scale projects,  and helping us build the future of corporate networking. This role will have a heavy emphasis on both traditional networking, and automation to help manage and scale our corporate network as we grow. 

About the Team:

Gusto’s networking team ensures engineers can interact securely, efficiently, and reliably with both internal and external systems by applying best practices and observability. Their work prioritizes the end user (Gustomers) by supporting internal engineers, empowering them to implement solutions with minimal friction. The team designs, builds, and maintains scalable, secure, and reliable network infrastructure to deliver seamless connectivity and optimal performance across all services and applications.

Here’s what you’ll do day-to-day:

• Deploy new network tooling focusing on scalability, reliability, and security
• Write code to help monitor, configure, validate, and operate the corporate network
• Excel in a rapidly evolving environment, adapt quickly to new information, and reprioritize as needed
• Develop and maintain consistency within the networking infrastructure
• Ability to participate in a regular on-call rotation and work non-standard hours during network changes
• Travel to Gusto offices once per quarter for implementation, driving of projects, and troubleshooting
• Partner with security teams to develop and maintain secure network infrastructure across the cloud and physical offices
• Partner with other stakeholders at Gusto such as ENV (facilities) and A/V systems that depend on reliable networking to fulfill their missions.

Here’s what we're looking for:

• 10+ years of hands-on network engineering experience, including deployment, configuration, and management of routers, switches, firewalls, Wi-Fi, and security solutions.
• Deep expertise in networking protocols and traditional vendor technologies such as Cisco, Juniper, and Palo Alto.
• Strong background with Linux systems (shells, daemons, processes) and programming skills in Python or Go.
• Proven experience designing, deploying, and operating distributed services with robust monitoring for production networks.
• Skilled in cloud infrastructure (AWS or equivalent) with a solid understanding of automation, orchestration, and instrumentation practices.
• Passionate about continuous improvement, with the ability to track service health through metrics, SLA reporting, and dashboards.
• Flexible and adaptable to changing priorities, including supporting critical services during nights or weekends when needed.

Our cash compensation amount for this role is targeted at $150,000/yr to $165,000/yr in Denver & most remote locations, and $170,000/yr to $195,000/yr in New York, Seattle & San Francisco Bay Area. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

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Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.