Enterprise Applications Product Manager

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. 

About the Role:

As the Enterprise Applications Product Manager for Finance Systems, you will lead the strategy, roadmap, and delivery of capabilities across Gusto’s Record-to-Report (RTR) and Procure-to-Pay (PTP) domains. Embedded within Enterprise Applications IT (EAIT), you will partner closely with Finance, Accounting, Procurement, Tax, and other stakeholders to ensure systems like NetSuite and its broader ecosystem enable scalable, compliant, and efficient financial operations. In line with Gusto’s FY26 Finance Systems strategy, you will help integrate AI-driven capabilities such as GenAI, anomaly detection, and predictive insights to streamline reconciliation, reduce risk, and improve accuracy across financial workflows. Acting as the bridge between business needs and technical execution, you will translate requirements into clear product direction, guide solution design, and drive continuous improvement. This role combines deep finance process expertise with strong product leadership to enhance speed, trust, and visibility across enterprise finance systems as the company scales.

About the Team:

This role will report to the Enterprise AIT team, a group focused on driving the intelligent transformation of Gusto’s enterprise systems. The Enterprise AIT team is responsible for integrating AI, automation, and advanced analytics across our internal applications ecosystem to improve scalability, efficiency, and decision-making. Partnering closely with Finance, Business Ops, IT, and Security, the team enables Gusto’s enterprise systems to become smarter, more predictive, and more adaptive. This is a new role, designed to expand the team’s capacity to operationalize AI within enterprise workflows and support Gusto’s broader Enterprise Systems strategy.

Here’s what you’ll do day-to-day:

• Own the product vision, roadmap, and backlog for Record-to-Report and Procure-to-Pay within the EAIT portfolio
• Lead end-to-end process design and optimization for RTR and PTP, including close, consolidation, journal processing, AP, purchasing, approvals, and vendor management
• Align roadmap priorities with Finance and Accounting leadership, EAIT strategy, and enterprise architecture standards
• Partner with EAIT engineers, administrators, and architects to design and deliver NetSuite and integrated system enhancements
• Serve as the primary EAIT point of contact for RTR and PTP stakeholders across Finance, Procurement, Tax, and Operations
• Partner with Finance, IT risk, and audit teams to ensure systems and processes support SOX and other regulatory requirements
• Define and oversee KPIs, operational metrics, and close performance indicators for RTR and PTP
• Drive successful adoption of new capabilities through training, documentation, and change management
• Guide prioritization of enhancements, upgrades, and technical debt remediation across EAIT-managed platforms
• Introduce and scale AI use cases such as anomaly detection in close processes, intelligent AP automation, and predictive analytics for procurement optimization

Here’s what we're looking for:

• 8+ years of experience in enterprise applications, finance systems, product management, or accounting operations, with deep expertise in RTR and PTP
• Proven success in embedding AI thinking, automation, or intelligent tooling into enterprise-scale finance operations
• Deep understanding of RTR processes (close, consolidation, journal entries, intercompany, fixed assets) and PTP processes (requisition, PO, AP, vendor management, approvals)
• Hands-on experience with NetSuite, ERP platforms, and third-party integrations or middleware
• Experience leading SOX-compliant initiatives and managing audit controls across close and procurement workflows
• Strong analytical and system-thinking mindset with a passion for continuous improvement
• Ability to translate complex technical workflows into clear business impact
• Familiarity with AI/ML applications in finance, including GenAI, classification models, and rule-based automation
• Collaborative communicator who builds alignment across diverse technical and non-technical teams
• Comfortable leading in ambiguity and balancing short-term wins with long-term innovation

Our cash compensation amount for this role is targeted at $150,000-$175,000 /yr in Denver & most remote locations, and $185,000-$205,000 /yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

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