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Product Manager

Austin, Texas, United States, New York, New York, United States

About Us

  • Insurance brokers sit at the intersection of care, cost, and access — yet remain one of the most underleveraged assets in the $5T healthcare value chain. They guide millions of Americans through plan selection, coverage questions, and care navigation, yet still rely on spreadsheets, manual workflows, and outdated tools that limit their growth and impact.
  • Gyde is reimagining this. We’re building the first AI-native insurance brokerage platform—a system that learns from every client interaction to automate operations, power intelligent voice and chat experiences, and predict the right coverage and products for every individual or business.
  • Our approach combines acquisition and AI: we acquire traditional brokerages and transform them into next-generation, data-driven organizations. Through Gyde’s platform, agencies run more efficiently, serve clients more personally, and scale faster than ever before.
  • Join us if you’re excited to:
    • Redefine how millions of people access and understand their healthcare coverage, by building systems that turn unstructured data, human conversations, and fragmented processes into intelligence.
    • Build AI systems that improve how people access healthcare
    • Design production-grade voice, chat, and predictive models for a highly regulated domain
    • Launch technologies that augment human judgment and make complex decisions transparent and scalable
    • Help reinvent an entire industry from the inside out
  • Our founding team boasts pedigrees from Oscar, Stripe, and Spark. Lightspeed led Gyde’s Seed financing, with participation from Virtue and Crystal Venture Partners, and angels from Oscar, Uber, and more.

Role Summary

We’re looking for a Product Manager to define the vision, strategy, and roadmap for our AI-driven platform. This is a tip-of-the-spear, business critical role with real accountability to the product roadmap and its outcomes.  

You’ll sit at the intersection of AI, workflow automation, and a highly regulated industry, translating broker and client pain, business strategy, and technical capabilities into a coherent, scalable product. You’ll work closely with Engineering, Design, and our Value Creation function to take AI agents from idea → production → adoption → revenue impact.

This role is ideal for a top-tier product leader who wants real ownership, thrives in ambiguity, and is excited to build foundational infrastructure in a complex, high-stakes domain.

Key Responsibilities

  • Roadmap Ownership & Execution: 
    • Partner deeply with Engineering and Design to ensure we’re building the right things, not just building things right.
    • Drive clarity in ambiguous problem spaces and make hard prioritization decisions.
  • AI → Real-World Impact
    • Work with Value Creation to identify high-value use cases for AI agents and automation.
    • Ensure AI capabilities are productionized, reliable, and embedded into real broker workflows while holding the bar for commercial outcomes.
  • Insights & Prototypes:
    • Stay relentlessly close to brokers, end clients, and internal operators to understand real pain points.
    • Validate solutions through proof-of-concepts and fast feedback loops.
  • Measurement & Accountability: 
    • Define success metrics for every major initiative. 
    • Track performance, learn quickly, and iterate aggressively with a bias toward impact, not output.
  • Cross-Functional Leadership:
    • Align executives and stakeholders around product direction, scope, and sequencing.
    • Serve as the connective tissue between business goals, technical execution, and customer needs.

What you bring and who you are

  • 8+ years of product leadership experience, ideally in SaaS, AI-first products, or regulated / workflow-heavy industries.
  • Proven experience owning product strategy and roadmaps, not just execution.
  • Strong product judgment - you can balance customer value, business impact, and technical reality.
  • Comfortable operating in ambiguity and making decisions with imperfect information.
  • Experience leveraging AI tools to quickly test, iterate, and validate product concepts
  • Deeply analytical, but equally strong in qualitative customer insight.
  • Exceptional communicator who can drive alignment without relying on authority.
  • Builder mindset: you’re energized by early-stage complexity and high ownership.
  • High standards for craft, clarity, and outcomes.

What we offer

Gyde offers a competitive benefits package to all employees.  

  • Top of the market compensation
  • Flexible (Unlimited) Paid Time Off
  • Hybrid Work in Austin or NYC
  • Medical, Dental, and Vision benefits for you and your family
  • Retirement Plan (e.g., 401K) 
  • Parental Leave

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