Back to jobs

BPO Sales Operations Manager (SMB)

Brazil (São Paulo - Hybrid)

Your wellbeing matters. Join a company that cares.

GET TO KNOW US

Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company. 

*Big news: Gympass is now Wellhub! 
We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a “pass for gyms” to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it here. 

THE OPPORTUNITY

We are hiring a BPO Sales Operations Manager (SMB) to our SMB team in São Paulo


YOUR IMPACT

  • Manage a third-party operation focused on small companies.
  • Implementation of the best practices in digital sales and process automation in sales.
  • Be a team player to work collaboratively across teams (Marketing, Client Success and Product Development).
  • Design and implement the strategies necessary to achieve the sales targets.
  • Promote training and development.
  • Build dashboards, KPIs, sales forecasts, commissions plan, career path for the team members.
  • Think strategically, analytically, and creatively about new ways to convert B2B customers to increase self service sales.

 WHO YOU ARE

  • Relevant experience in sales in B2B companies (previous experience with SMBs will be a plus).
  • Excellent comprehension of digital marketing, lead generation, funnel conversions.
  • Previous formal experience in leading and managing sales teams. Be a leader that is worried about developing his/her teams.
  • Fluent in Portuguese and English is mandatory and Spanish will be a plus.
  • Experience in planning, developing the strategy, implementing, and managing sales processes and teams . These efforts should be easily scalable in the mid-run.
  • Quantitative skills to build business models, dashboards and conduct KPIs analyses. Use data to drive all decisions and finish all tests.
  • Hands-on mindset, be an excellent communicator and creative thinker.
  • Previous experience in Start-ups or in SaaS companies will be a plus.
  • Proven ability to use Salesforce, dialer software, chat tools, and CRM tools (ex: HubSpot) will be a plus.
  • Previous experience managing third party operations will be a plus.

WHAT WE OFFER YOU 

We're a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs! 

Our benefits include:

WELLNESS: Health, dental, and life insurance.

FLEXIBLE WORK: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home. 

FLEXIBLE SCHEDULE: Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

PAID TIME OFF: We know how important it is that our employees take time away from work to recharge. 

Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday.

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave.

CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.  

CULTURE: An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page

And to get a glimpse of Life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos. 

#LI-HYBRID




Create a Job Alert

Interested in building your career at Wellhub? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf


Select...
Personal pronoun (optional):
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...

Para cumprir nossa missão de tornar o bem-estar universal, é essencial garantir que todas as pessoas no Gympass se sintam bem-vindas, valorizadas e capacitadas. Acreditamos na promoção da diversidade e na criação de um ambiente de trabalho inclusivo, onde todos/todas tenham acesso a oportunidades equitativas para pertencer e atingir todo o seu potencial.

Todas as perguntas sobre auto declaração não são obrigatórias ou eliminatórias no processo seletivo. Sinta-se à vontade para responder ou não às questões relacionadas ao censo.

Se sim, com qual grupo sub-representado você se identifica?
Select...

Voluntary Self Identification

Wellhub is committed to providing a welcoming and inclusive work environment, beginning with the application process. We recognize that we are not all alike, and this is our greatest strength.  We hire talented and diverse individuals not only because it is the right thing to do, but also because it strengthens our company. We know that combining our diverse cultures, experiences, and perspectives will help us achieve our mission of making the world a healthier place.


Information collected as part of this survey :

  • is voluntary;
  • is anonymous; unrelated to your individual application; and has no bearing on your application; we will not know whether or not you complete this survey;
  • we use the data collected in aggregate only to improve our diversity and inclusion efforts.
Select...
Select...
Select...
Select...
Select...
Select...