Sales Development Representative

Your wellbeing matters. Join a company that cares.

GET TO KNOW US

Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company.

*Big news: Gympass is now Wellhub! 
We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a “pass for gyms” to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it here.

THE OPPORTUNITY

We are hiring a Sales Development Representative to our Client Sales team in São Paulo!

This position is crucial to the pre-sales process, focusing on the qualification and development of leads who show real-time interest via the chat on our website.

You will be the first line of contact, converting immediate conversations into qualified business opportunities for the Sales team. You will be responsible for managing and qualifying leads who actively seek contact through the online chat (using the BLIP tool). Your focus will be on the Small and Medium-sized Business (SMB) market to drive business in Brazil.

 

YOUR IMPACT

• Generate business opportunities by interacting with and qualifying leads who arrive via website chat, in addition to performing follow-up via phone and email.
• Quickly connect with leads who request contact, providing agile and consultative service.
• Qualify and understand lead needs through structured chat conversations, identifying the company's "fit" with Wellhub solutions.
• Be highly organized to manage the volume of simultaneous chat interactions, prioritize leads, and ensure no opportunity is missed.
• Maintain high activity and focus on productivity, including the volume of chat interactions, calls, and follow-up emails.
• Develop creative ways to connect with and approach potential clients, ensuring an excellent pre-sales experience.
• Communicate complex solutions in corporate contexts, presenting the Wellhub value proposition clearly and engagingly.
• Work collaboratively with Account Executives to build and validate opportunities for meetings and product demonstrations.
• Keep the CRM updated with accurate and detailed information on chat interactions and lead qualification status.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

 

WHO YOU ARE

• Reside in São Paulo.
• Availability to go to the office once a week.
• Previous experience in pre-sales (Inbound), sales, customer service (chat/support), or corporate/account relationship management.
• A communicative, outgoing, and enthusiastic person, with strong writing skills and active listening ability to conduct effective qualification conversations via chat.
• An ambitious and persistent person, driven by metrics and with high self-initiative to manage a high volume of inbound leads.
• Extremely receptive to training and adaptable to change, capable of working on multiple fronts and projects.
• A curious person with an interest in learning and development, and open to changes and improvements through training, adaptability, and involvement in specific projects.
• Must be adaptable and optimistic, working well in an international context and demonstrating to be an excellent team player.
• Intermediate level of English (especially reading and writing), as we are part of a global business unit and our tools are in English.
• Professional experience using tools such as Salesforce and Microsoft Office Suite is a plus. 

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that previous experience in sales, pre-sales or customer service and intermediate english proficiency are mandatory requirements. 

 

WHAT WE OFFER YOU (LATAM)

We're a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs! 

Our benefits include:

WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

WELLNESS: Health, dental, and life insurance.

FLEXIBLE WORK: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building.

FLEXIBLE SCHEDULE: Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs. 

PAID TIME OFF: We know how important it is that our employees take time away from work to recharge. Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday.

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave.

CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.  

CULTURE: An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page! 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

 

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. 

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos. 

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