Center Manager

Habitat Health was founded in 2023 to deliver fully integrated health and social care to older adults on Medicare or Medicaid who wish to remain living independently in their homes and communities. The company operates its model through the Program of All-Inclusive Care for the Elderly ("PACE") in collaboration with local community partners. For these older adults, Habitat Health has the opportunity to significantly improve clinical outcomes, extend lives and preserve families – whether of kin or of choice.

More than 2.2 million Americans could benefit from being enrolled in a PACE program, yet less than 5% of eligible Americans are enrolled today. Habitat Health has been designed to address challenges that have kept the PACE program subscale. The company will serve older adults in partnership with local care partners, beginning first in California with Kaiser Permanente, and then nationally.

The company is supported by Kaiser Permanente, Town Hall Ventures, and New Enterprise Associates. For more information, go to www.habitathealth.com.

At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. To achieve this, we provide personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente.

Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. 

Habitat Health is growing, and we’re looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit https://www.habitathealth.com. 

Role Scope:

Under the supervision of the PACE Executive Director of Senior Care Services, responsible for the overall operations of the PACE center. Works with key management members, in achieving services according to licensing standards and/or regulatory agency standards, which are applicable to PACE.

Core Responsibilities & Expectations for the Role

• Create a center experience that Participants want to spend time in, and team members love.  Establish a team that cares and creates joy, an environment where all participants and team members belong, and lead a service-oriented operation.
• Continue to raise the bar.  Constructively seek and share feedback, and quickly implement changes in order to improve how the center and the PACE program as a whole achieve their goals and mission.  
• Establish and honor Habitat values within the team.
• Accountable for the delivery of high-quality nutrition, kitchen, reception, engagement, and personal care services (in-center and in-home) to ensure participants are uniquely cared for on an individual basis.
• In coordination with other stakeholders, manage nutrition, engagement, personal care, housekeeping, and front desk reception operations, including hiring, training, monitoring, and mentoring staff and ensuring clear and effective workflows.
• Coordinate participant needs across PACE Center, home environment, and outside services seamlessly.
• Collaborate with the Executive Director to plan and facilitate effective interdisciplinary team (IDT) and other participant-care related meetings, ensuring they are organized and engaging, and that follow-up items are documented and tracked.
• Coordinate and assist with physical plant, supplies and equipment management, which includes monitoring and coordinating all ongoing maintenance and vendor oversight, as well as ensuring a safe, clean, and welcoming physical environment for participants, staff, and visitors.
• With other leaders, drive quality improvement reviews and follow-through, ensure compliance with policies / procedures / regulations, support successful completion and resolution of internal and state audits.  With Executive Director, develop repeatable processes and measurements for success for your organization.

Required Qualifications: 

• Bachelor’s degree required. Master’s degree preferred.
• Experience in working with Senior Care Services and elderly population.
• Experience working collaboratively with many or all of the following disciplines: nursing, social work, psychology, recreation, occupational therapy, physical therapy, speech therapy, dietetics, gerontology.
• Minimum of three years’ experience in supervisor or management position in healthcare or related field.
• A minimum of one year experience working with the frail or elderly.
• Proof of medical clearance for communicable diseases, including a TB test.
• Proof of all immunizations are up to date.
• Proof of valid CA driver’s license, personal transportation, good driving record and auto insurance as required by State law.  (if applicable)

Preferred Qualifications:

• Bilingual: Spanish/Mandarin/Cantonese preferred.
• A state issued driver’s license, personal transportation, and auto insurance as required by law

Compensation: 

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is $87,981 to $129,039. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.

COVID-19 Vaccination Policy

At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note we have a COVID-19 vaccination policy to keep both our team members and participants safe as an essential requirement of this role. Requests for reasonable accommodations due to an applicant’s disability or sincerely held religious beliefs will be considered and may be granted based upon review. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment.

Our Commitment to Diversity, Equity, and Inclusion:

Habitat Health is an Equal Opportunity employer and committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law.

Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law.  Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at careers@habitathealth.com.

E-Verify Participation Notice

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.  If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can
take any action against you, including terminating your employment.  Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Beware of Scams and Fraud

Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option: https://reportfraud.ftc.gov/#/.