Receptionist

Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in‑home assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission‑driven care teams continue to help participants live well on their own terms. 

Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com.

Role Scope: 

The Receptionist is the first point of contact for visitors, participants, caregivers, employees, and guests. This role manages front desk operations, including greeting guests, answering and directing phone calls, handling incoming and outgoing correspondence, coordinating access to the facility, and providing general administrative support to help ensure the center runs smoothly. 

This is a Monday - Friday, 8am - 5pm at our Sacramento PACE Center located at 855 Howe Ave, Sacramento, CA 95825.

Core Responsibilities & Expectations for the Role 

• Contribute to a center experience that participants want to spend time in, a team culture that cares and creates joy, and an environment where all participants and team members belong. 

• Greet and welcome visitors in a professional, friendly, and helpful manner while maintaining a clean, organized, and presentable front desk area. 

• Monitor and control access to the facility, including signing in guests, issuing visitor badges, and communicating visitor arrivals to appropriate team members. 

• Answer and direct phone calls to appropriate staff members, handle general inquiries, and provide accurate information to callers and visitors. 

• Manage incoming and outgoing mail, packages, courier services, and general front desk correspondence. 

• Assist with scheduling appointments, meetings, conference rooms, and center activities as needed. 

• Provide clerical and administrative support, including data entry, filing, document preparation, and office supply inventory management. 

• Address visitor, client, or participant concerns promptly and professionally, escalating issues to the appropriate person when needed. 

• Coordinate with internal departments to support smooth daily operations, meetings, events, and other center-based activities. 

• Exhibit and honor Habitat Health values while constructively seeking and sharing feedback to improve participant and team experience. 

Required Qualifications: 

• High school diploma or equivalent; additional training or experience in office administration or a related field is a plus. 

• Previous experience as a receptionist, front desk representative, administrative assistant, or similar role. 

• Excellent verbal and written communication skills with a professional, customer service-oriented approach. 

• Strong organizational and multitasking abilities with attention to detail and follow-through. 

• Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook, and comfort using standard office equipment. 

• Ability to work independently and collaboratively as part of a team in an onsite center environment. 

• Aligns with our purpose and our values, and is excited about living those out in daily practice. 

• Ability to thrive in a fast-paced, evolving environment with comfort navigating ambiguity, adapting quickly, and contributing to continuous improvement. 

• Strong learning and growth mindset, including seeking feedback, engaging in healthy debate, and using data and curiosity to inform decisions. 

• Acts with integrity and ownership, considering the broader organizational impact, doing the right thing, and following through to deliver results. 

Nice to have: 

• Bilingual Spanish, Mandarin, or Cantonese language skills. 

• State-issued driver’s license, personal transportation, and auto insurance as required by law. 

Essential Functions & Physical Requirements 

The following statements describe the general nature of work and physical expectations common across roles at Habitat Health. Specific responsibilities may vary by position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Team members in this role may be expected to: 

• Work in a healthcare and administrative center environment. 

• Communicate effectively with participants, caregivers, visitors, team members, and other stakeholders in person, by phone, and through electronic systems. 

• Remain stationary and/or move about for extended periods, consistent with front desk and administrative responsibilities. 

• Operate standard office equipment, including computers, phones, printers, scanners, and documentation systems. 

• Follow safety procedures, infection control protocols, and use personal protective equipment (PPE) when required. 

• Perform administrative tasks that may involve sitting for extended periods, bending, reaching, filing, and occasional lifting of office supplies up to 10 pounds. 

Compensation: 

The anticipated base salary range for this position is $21.00-$25.00 per hour. This position is also eligible for annual bonus and may be eligible for additional incentive compensation, as applicable. 

The final compensation offered will be determined based on factors including, but not limited to, the candidate's qualifications, skills, experience, education, certifications, geographical location, and business needs. 

In addition, this position is eligible for a comprehensive benefits package, including medical, dental, and vision insurance; paid parental leave, short- and long-term disability coverage; life insurance; flexible spending accounts; a 401(k) savings plan that includes a match; paid time off; and company paid holidays. 

At-Will Employment 

Employment with Habitat Health is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, with or without cause, and with or without notice, subject to applicable law. Nothing in this job posting or any other company document is intended to create a contract of employment, express or implied, or to alter the at-will nature of employment. 

Any written or oral statements to the contrary are not authorized unless made in writing and signed by an authorized representative of the Company. 

Vaccination Policy, including COVID-19

To help maintain a safe environment for our participants and team members, Habitat Health maintains vaccination and infection control policies applicable to certain roles and work locations. For COVID-19 and influenza, team members who are working in a participant care setting are required to provide either proof of vaccination or a signed declination form and comply with applicable masking requirements while in a care setting to the extent permitted by law in the applicable jurisdiction. 

Habitat Health will consider requests for reasonable accommodation based on an applicant's disability, medical condition, or sincerely held religious belief, practice, or observance in accordance with applicable law. 

As a condition of employment, team members are expected to comply with all applicable infection control protocols, personal protective equipment (PPE) requirements, and vaccination requirements associated with their role and work location, and to the extent required by law and as permitted in the applicable jurisdiction. 

Our Commitment to Equal Opportunity and Inclusion

Habitat Health is an Equal Opportunity Employer committed to the principles of equal opportunity and inclusion. Employment decisions at Habitat Health are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity, gender expression, sexual orientation, marital status, registered domestic partner status, age, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, medical condition, genetic information, reproductive health decision-making, or any other characteristic protected by applicable federal, state, or local law. 

Habitat Health is committed to the full inclusion of all qualified individuals. Consistent with applicable law, we provide reasonable accommodations to qualified individuals with disabilities and to individuals with religious beliefs, practices, or observances that require accommodation. 

If you require a reasonable accommodation to participate in the application or interview process, perform the essential functions of a position, or receive other employment benefits and privileges, please contact us at careers@habitathealth.com. 

We encourage individuals from all backgrounds to apply, even if their experience does not align perfectly with every qualification listed. 

E-Verify Participation Notice  

Habitat Health participates in E-Verify and will provide the federal government with information from your Form I-9 to confirm your authorization to work in the United States. 

If E-Verify cannot confirm your authorization to work, Habitat Health will provide you with written instructions and an opportunity to contact the Department of Homeland Security (DHS) and/or the Social Security Administration (SSA) to resolve the issue before any adverse employment action is taken, including termination of employment. 

E-Verify is used only after an applicant has accepted an offer of employment and completed the Form I-9 and to the extent permitted by applicable law. 

Habitat Health complies with all federal and state employment eligibility verification requirements. 

Beware of Scams and Fraud  

Habitat Health is committed to protecting job seekers from recruitment scams. Please ensure that you submit applications only through Habitat Health's official careers website or authorized job boards. 

Official communications from Habitat Health recruiters and team members will come from email addresses ending in @habitathealth.com. Habitat Health will never ask applicants to pay fees, purchase equipment, or provide sensitive financial information as part of the recruiting or hiring process. 

If you receive suspicious communications claiming to represent Habitat Health, we encourage you to exercise caution and independently verify the communication before responding. 

If you believe you have been the victim of a recruitment scam or fraudulent job posting, please report the incident to the Federal Trade Commission (FTC) through its fraud reporting website at reportfraud.ftc.gov.