Senior Product Manager

Who Are We

HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.

HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments, HALA Cashier and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.

Founded in 2017, HALA is currently duly licensed by the Saudi Arabian Central Bank as well as the Financials Services Regulatory Authority (FSRA) in Abu Dhabi Global Market.

The Job in a Nutshell:

We are looking for an experienced Senior Product Manager to participate in the creation of new products and features, from the idea stage to launch. To be successful in this role, you should have previous experience in end-to-end project management. Your main responsibilities include driving the development and delivery of financing solutions tailored to Hala’s existing and future SME customers. This role involves leading a cross-functional product management team, collaborating with stakeholders, and ensuring the product aligns with business goals and customer needs.

What You Will Do:

Strategic Leadership

• Define and own the product vision, strategy, and roadmap for the currently live POS financing solution, and other financing solutions being developed.
• Lead, mentor, and grow a team of product managers, ensuring alignment with the product strategy, and fostering a culture of innovation and collaboration.

Customer Focus

• Understand the challenges of micro SMEs, and build a scalable and user-friendly financing product that is tailored to their needs
• Continuously adapt product development initiatives with financing portfolio performance and customer feedback, driving healthy customer growth.

Data-Driven Decision Making

• Leverage existing data across Hala’s products to fine tune and refine the credit assessment model and loan eligibility criteria, supported by the Risk team.
• Use analytics to track product performance, customer behavior, and loan repayment trends.

Collaboration and Communication

• Work closely with engineering, design, and data teams to prioritize features, ensure timely delivery, and maintain high-quality standards.
• Collaborate with sales, marketing, and operations teams to develop go-to-market strategies and ensure product adoption.
• Act as the primary liaison between the leadership team and the product team, providing regular updates on progress, challenges, and opportunities.

Experience & Qualifications:

Proven experience in product management, preferably in fintech or lending solutions

Strong leadership skills with experience managing and mentoring product teams

Deep understanding of micro SMEs, especially in emerging markets

Expertise in building data-driven products, especially those leveraging transaction data

Excellent communication and stakeholder management skills

Knowledge of POS systems, lending processes, and risk assessment frameworks is a plus

A minimum of 5 to 7 years of experience in a similar role, preferably in Lending related products.

• We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
• We offer highly competitive compensation packages, including the potential for shares.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
• You will be given a lot of responsibility and trust We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best