Payment Quality Assurance Engineer

Who Are We

HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.

HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments, HALA Cashier and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.

Founded in 2017, HALA is currently duly licensed by the Saudi Arabian Central Bank as well as the Financials Services Regulatory Authority (FSRA) in Abu Dhabi Global Market.

The Job in a Nutshell:

Ensuring the highest standards of product quality and performance in the organization. This role involves designing and implementing rigorous testing protocols, identifying and resolving defects, and continuously improving the QA processes. The individual will collaborate with development teams to deliver reliable and secure fintech solutions, enhancing customer satisfaction and maintaining regulatory compliance.

What You Will Do:

• Develop, document, and execute comprehensive test plans and test cases for fintech products and services.
• Participates in development of global standards and specifications for various global standards bodies (e.g. EMVCo).
• POS [Point Of Sale] Payment Acceptance test plans and test cases.
• Manages the vendor relationship for key external vendors.
• Collaborate with development teams to reproduce issues, provide detailed bug reports, and verify fixes.
• Identify, document, and track defects and inconsistencies in products, ensuring they are resolved promptly.
• Continuously evaluate and enhance testing methodologies, tools, and frameworks.
• Develop and maintain automated test scripts to streamline testing processes and increase coverage.
• Identify opportunities for automation within the QA process to improve efficiency and reduce manual testing efforts.
• Conduct security testing to identify vulnerabilities and ensure robust security measures are in place.
• Communicate QA findings, risks, and recommendations to stakeholders in a clear and concise manner.
• Stay updated on the latest industry trends, tools, and best practices, incorporating them into the QA process.
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Qualification & Experience: 

• 3 years of experience in Payment quality assurance, preferably within the fintech industry,
• Experience in EMV Chip-based Technology, Contactless (NFC), Global Platform, Payment domain & systems.
• POS [Point of Sale] Payment Acceptance test plans and test cases.
• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.

• We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
• We offer highly competitive compensation packages, including the potential for shares.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
• You will be given a lot of responsibility and trust We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best