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Senior Anti-Fraud Officer
Who Are We
HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.
HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments, HALA Cashier and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.
Founded in 2017, HALA is currently duly licensed by the Saudi Arabian Central Bank as well as the Financials Services Regulatory Authority (FSRA) in Abu Dhabi Global Market.
COLLECTIVE
- Comply with the HALA’s code of conduct and ethics
- Promote the HALA’s vision, mission, values and model desired behaviors
- Promote HALA and spread its culture
- Commit to HALA’s rules and regulations
- Perform tasks as directed in the pursuit of the achievement of organizational goals
- Share with team know-how and encourage their development
JOB-SPECIFIC
- Develop training material, training plans and deliver structured Anti-Fraud training to all staff (across the organization) e.g. Digital Business, Call Center, Operations, Customer Experience & Marketing
- Regular update of training material to ensure it is up to date with trends/etc.
- Provide support in development of external customer communications (with Marketing/ Business teams) to build anti-fraud customer awareness based on emerging trends, (SMS etc.)
- Monitor systems activities to generate daily, weekly and/or monthly reports identifying trends and or potential fraud activities.
- Conduct daily 24/7 monitoring of fraud alerts generated through company systems
- Carry out transaction review and validation as may be appropriate to mitigate fraud risk.
- Proactively scrutinize identified system transactions for likely fraud indicators and/ or pointers to computer-based frauds.
- Intelligence gathering on frauds and provision of monthly updates.
- Contribute in the review of fraud risk assessments, scenario
- analysis and new product or change initiative assessments
- Track unresolved items to provide a record of activities and support identification of fraud trends or persistent issues
- Write anti fraud report
- Recommend changes to the fraud detection system parameters optimizing fraud prevention and detection
- Review the new product and services
- Maintain records and escalate non-compliance matters
- Review and Update the Compliance Risk Registered
- Reporting the periodic reports to the relevant regulators
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Education |
Bachelor Degree in Law, Finance, Business Administration or equivalent fields of studies The education levels can be replaced by years of experience |
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Experience |
Three (3) to Five (5) years of experience in a similar role |
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Skills
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Computer Skills: Proficient in Microsoft Office Tools Languages: Fluent in English and Arabic knowledge of Anti fraud regulations |
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Core Competencies |
Self-Actualization & Fulfilment: Proficiency Level – INTERMEDIATE Team Synergy & Development: Proficiency Level - INTERMEDIATE Entrepreneurial Mindset & Drive: Proficiency Level – INTERMEDIATE Business Acumen & Diligence: Proficiency Level - INTERMEDIATE |
We believe you will love working at HALA!
- We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
- We offer highly competitive compensation packages, including the potential for shares.
- We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
- Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry.
- We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
- You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.
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