Senior Product Manager

Who Are We

HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.

HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments, HALA Cashier and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.

Founded in 2017, HALA is currently duly licensed by the Saudi Arabian Central Bank as well as the Financials Services Regulatory Authority (FSRA) in Abu Dhabi Global Market.

Job Summary:

The Senior Product Manager will own and scale Hala’s Buy Now, Pay Later (BNPL) product within Hala Financing. The role focuses on driving product strategy, delivering high-impact features, and improving customer experience while ensuring compliance with Saudi regulations. You will work closely with engineering, risk, compliance, and business teams to grow adoption, manage risk, and deliver measurable business results.

Job Responsibilities:

• Lead the end-to-end product lifecycle, from discovery and requirements gathering to launch and post-launch optimization.

• Conduct market research, competitor analysis, and customer discovery to identify growth opportunities and product improvements.

• Work closely with Engineering, Design, Data, Risk, Compliance, Finance, and Marketing teams to deliver high-quality features.

• Translate business and customer needs into clear product requirements, user stories, and acceptance criteria.

• Drive customer experience improvements across onboarding, usage, pricing, and retention.

• Define and track product KPIs and OKRs such as adoption, approval rates, risk metrics, customer satisfaction, and revenue.

• Use data and insights to continuously refine product performance and inform decision-making.

• Support credit decisioning, fraud prevention, and responsible lending frameworks in collaboration with Risk teams.

• Influence stakeholders, represent the product in internal discussions, and contribute to mentoring junior product team members.

Key Skills:

• Product Strategy

• BNPL & Lending

• Data Analytics

• Stakeholder Management

• Risk & Compliance

Qualification:

Bachelor’s degree in Business, Finance, Engineering, Computer Science, or a related field.

Experience: 

5–7 years of product management experience, preferably in fintech or lending-related products.

• We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
• We offer highly competitive compensation packages, including the potential for shares.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
• You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.