Office Manager | Brussels

About us

Hanover is an award-winning communications consultancy that advises enterprises, institutions, and individuals on building recognition and enhancing reputation.

From our offices across Europe and the Middle East, we adopt an integrated approach that connects the dots across channels, audiences and issues.

Our collective of smart, curious people think differently and live by a shared mission, purpose, vision, and values. These shape how we work, not just with our colleagues, but with clients and partners too.

Our mission is to ‘rewire communications for impact’ and harness its transformative power to advocate, trailblaze and make a difference.

We do this by igniting and empowering the potential of every individual within our company, recognising that each person is a unique spark, capable of creating extraordinary impact. We believe that by nurturing and harnessing the collective brilliance of our people, we can drive innovation, foster an uncommon work culture, and make a positive difference to society.

Embracing the complete range of skills and services across the communications spectrum without constraint, we create the best outcomes for our clients and deliver world-class work.

Hanover Communications Brussels is looking for a highly motivated Office Manager to provide office management and administrative support to a growing team.  

Hanover Communications Brussels is part of Hanover Group, an award-winning, multi-national public affairs and corporate communications agency with additional offices in London, Dublin and the Middle East.

The Office Manager position offers a great opportunity to support a dynamic, engaging team, with the potential to develop a successful career in multi-disciplined office management. The position is suitable for a professional with a minimum of 2 years’ experience within office management and/or team administration and with an understanding of the corporate environment in Brussels.

The successful candidate will directly support the senior management team and manage all team administration for the Brussels office. We are looking for someone who has experience in a corporate, multi-national office environment and is up for a challenge to progress their career.

This role is part time (80% working week) and is on site at our office based in Square De Meeûs, Brussels.

Primary Responsibilities:

• Provide administrative support for the growing team, acting as the link between the Brussels office and London-based Finance, Talent and Marketing teams
• Support the London-based Finance and Talent teams with new starter and leaver information, this includes organising paperwork and updating with team changes, as well as logistical arrangements (e.g., ensure IT equipment and other kit set up for starters)
• Act as liaison with the Finance team on payroll
• Provide support on the organisation of marketing and client events, including logistics and on the day support where necessary
• Support the Brussels office marketing plan with the support of the London-based Marketing team
• Manage the diaries of senior team members
• Produce PowerPoint presentations, agendas and take minutes for internal management meetings and wider team meetings
• Proactively follow-up with the senior management team on their actions from internal meetings
• Format documents for team members using Microsoft Office tools e.g., PowerPoint
• Staff the reception desk, answering the general office phone line and directing calls and enquiries as appropriate
• Book travel for the team
• Manage stationery, coffee and client lunch orders
• Build, maintain and manage successful relationships with suppliers and building management
• Set up meeting rooms and ensure the office is always presentable
• Support the team with social initiatives and organise team-building activities

Key Skills & Experience:

• Highly organised and outstanding written and verbal communication skills
• Fluency in spoken and written English, French and ideally Dutch
• Minimum of 2 years’ relevant experience within team administration, office management or operations in a Belgium-based company
• An understanding of and experience working with Belgian HR & employment law is essential
• Prior experience within a professional, corporate environment is essential, experience working in a multi-national organisation strongly preferred
• Prior experience working within a consultancy or agency environment is desired but not essential
• Excellent grasp of Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Experience working as part of a team
• Motivated, dynamic, proactive, flexible, can-do attitude and able to work under pressure with a professional attitude
• An interest/knowledge in advocacy or communications is desired but not essential

What We Offer

In addition to a competitive salary, your core benefits package will include:

• An annual performance-related bonus plus additional bonus potential linked to recruitment, new business and long service
• 20 days legal holiday (will be pro-rated for part time hours) plus 5 discretionary days (plus public holidays)
• Private healthcare insurance

You’ll also have access to a wide range of opportunities and initiatives, including:

• Flexible working policies, plus eligibility to apply for a sabbatical after 2 years’ service
• The Hanover Academy, which incorporates training, coaching, mentoring and reverse-mentoring opportunities to support personal development and career progression across all levels, with a generous training budget
• A wellbeing programme, featuring (but not limited to) pre- and post-maternity leave coaching, a working parents’ group, subsidised gym membership, LiveSmart sessions on mindfulness, sleep, etc.
• Our Culture Club, with a robust social calendar all year round, Trailblazer of the Month award, Lunch & Learns, quizzes, CSR activity, and an opportunity to win an Out of Office activity fund

Diversity, Equity and Inclusion Statement + 

Hanover Communications is an equal opportunities employer, committed to creating and ensuring a fair, inclusive, and diverse work environment where all individuals are treated with respect and dignity. We believe that equality and diversity are essential to high performance and a thriving culture.

We maintain a strict no-tolerance stance against any form of discrimination and harassment, ensuring all individuals are treated equitably, irrespective of their race, ethnicity, religion, beliefs, age, sex, gender, gender identity or expression, sexual orientation, national origin, disability, marital or pregnancy status, genetic background, or any other attribute safeguarded under our company policies or federal, state or local laws and legislation.

We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process, please send an email to recruitment@hanovercomms.com with the nature of your request.

We are committed to transparency about how we collect and use your data, including ensuring we comply with legal obligations relating to data protection. You can view our data privacy policy here. 

Hanover is part of AVENIR GLOBAL’s powerhouse of specialist communications consultancies across EMEA and North America. Collectively we rank among the top 15 largest communication firms in the world.

Find out more about Hanover and working for us.