
Associate, Sales Operations
About Harbinger
Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.
Role Overview
The Associate, Sales Operations will play a critical role in enabling Harbinger’s sales organization to operate efficiently, scale effectively, and close business faster. This role will support core sales processes, systems, reporting, pricing workflows, and cross-functional coordination between Sales, Product, Finance, and Operations.
This is an ideal role for someone who is analytical, systems-oriented, and excited to sit at the intersection of strategy and execution in a high-growth EV company.
Key Responsibilities
Sales Process & Systems
- Own and support core sales workflows across the funnel, from lead intake to closed-won and delivery.
- Maintain CRM hygiene and data integrity (HubSpot preferred).
- Partner with Sales leadership to optimize pipeline management, forecasting, and territory/account structures.
- Help implement and improve CPQ, quoting, and configuration tools.
Reporting & Analytics
- Build and maintain dashboards for pipeline health, conversion rates, deal velocity, and forecasting accuracy.
- Analyze trends in sales performance, customer segments, deal structure, and product mix.
- Provide actionable insights to Sales leadership and GTM teams.
Deal Support & Pricing Operations
- Support deal structuring, approvals, and pricing workflows.
- Ensure pricing, discounts, and configurations align with company policy and margin targets.
- Serve as a point of contact for sales reps on process questions and deal mechanics.
Cross-Functional Collaboration
- Work closely with Product, Finance, Legal, and Operations to ensure alignment on offerings, contracts, and fulfillment.
- Support product launches and changes by updating systems, documentation, and enablement materials.
- Help translate product complexity into scalable, sellable workflows.
Enablement & Documentation
- Maintain sales process documentation, playbooks, and internal knowledge bases.
- Support onboarding and ongoing training for sales reps.
- Identify friction points in the sales experience and propose improvements.
Qualifications
Required
- 3–5+ years of experience in sales operations, revenue operations, business operations, consulting, or a similar analytical role.
- Strong analytical skills with the ability to turn data into insights.
- Experience working with CRM systems (HubSpot preferred).
- Advanced Excel/Google Sheets skills; comfort working with structured datasets.
- High attention to detail and strong organizational skills.
- Excellent communication skills and ability to work cross-functionally.
- Ability to thrive in fast-paced, ambiguous environments.
Preferred
- Experience in automotive, EVs, manufacturing, or complex B2B/hardware products.
- Familiarity with CPQ tools, pricing logic, and configuration workflows.
- Experience supporting a scaling sales team.
- SQL, Looker, Tableau, or similar BI tools.
- Bachelor’s degree in Business, Economics, Engineering, or a related field.
What Success Looks Like
- Sales teams spend more time selling and less time navigating process friction.
- Pipeline and forecast data are clean, reliable, and actionable.
- Deals move faster with fewer errors or rework.
- Cross-functional teams stay aligned as the company scales.
- Leadership has clear visibility into revenue performance.
- Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
- Early-stage Stock Options
- Robust Retirement Savings (401k, HSA, FSA)
- Generous Paid Time Off (PTO) & Parental Leave
- Annual Vacation Bonus
- Wellness & Fertility Benefits
- Cell Phone Stipend
- Complimentary Meals & Stocked Kitchens
California Pay Range
$100,000 - $120,000 USD
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