Manager, Law Department Strategy & Operations

Harbor is seeking an experienced Manager for Corporate Law Department Strategy and Operations service line. Specifically, we are seeking a dynamic, team-oriented individual to assist our corporate legal department and law department clients in identifying ways to improve strategy and operations and become more optimized legal functions through enhanced allocation of resources, streamlined processes, and improved use and adoption of technology. 

This Manager role will provide leadership on client engagements and is responsible for maintaining day-to-day client interactions, delivering high quality client deliverables, project management, budget management and supervising and developing junior staff.   This is a fully remote position that can be worked from anywhere in the United States. 

Role and Responsibilities: 

• Supports practice leadership in business development activities 
• Work with client personnel to structure a mutually agreed upon project plan 
• Serve as the day-to-day leader on engagements, including developing team members 
• Lead the data gathering process including analyzing client reports, conducting various interviews and focus groups, and developing and distributing surveys 
• Work closely with team members and client personnel to review findings and help support implementation of recommendations 
• Lead the client invoicing process including reviewing and approving all time entries and invoices 
• Lead internal practice initiatives such as developing new revenue channels, other internal practice initiatives, proposals, recruiting, and external marketing efforts and thought leadership 
• Demonstrate industry/practice expertise and consulting capabilities 
• Implement proven solutions for recognized problems 
• Understand and speak to the capabilities of Harbor including key products and service offerings across other Advisory service lines 

Qualifications and Education Requirements: 

• BA, BBA or BS in Business, Computer Science, MIS, Economics, Accounting or Finance preferred 
• 7-8 years' experience in a combination of the following: 
  • Big 4 or similar consulting environment 
  • Law department or law firm operations 
  • Outside counsel management 
  • Benchmarking and data analysis 
  • Legal resource optimization 
• Management experience in a team-oriented workplace preferred 
• Demonstrated ability to lead and develop a department and department staff members. 
• Travel is required domestically approximately up to 25%.   

Preferred Skills: 

• Advanced skills and expertise across the Microsoft Suite of Products including Microsoft Excel, Word and PowerPoint. These tools will be essential to the support the identification and implementation of opportunities to support our clients. 
• Strong written and verbal communication. 
• Ability to manage several clients and projects, delegating where appropriate. 
• Highly developed organizational skills and ability to handle and prioritize multiple tasks in accordance with a timeline. 
• Highly developed attention to detail. 
• Exceptional analytical and problem-solving skills including ability to define problems, collect information, establish facts, and draw valid conclusion. 
• Ability to work collaboratively and to build relationships. 
• Outstanding interpersonal relationship building and employee coaching and development 
• Intellectual curiosity and willingness to take feedback. 

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.