Field Service Coordinator

Join Our Team as a Field Service Coordinator – Grow with Harper Group! 

Are you a highly organized individual who thrives on providing exceptional support and customer service? Do you enjoy working in a dynamic environment and have the flexibility to travel when needed? If you're looking for a long-term role with room for growth, we’d love to meet you! 

At Harper Group, we’ve built our reputation on integrity, professionalism, and a relentless dedication to supporting our retailers and manufacturers. We believe in delivering top-notch service, solving problems, and creating meaningful relationships with our partners. We’re proud of the work we do and the people we work with, and now we’re looking for someone like you to join our team. 

About the Role: 

We’re seeking a reliable Field Service Coordinator to support our West Coast Merchandising Team. You'll be the right hand to our Field Service Manager, ensuring the team stays organized and effective. Starting part-time (20-30 hours/week) with the potential to grow, this role offers a flexible schedule and the opportunity to gain hands-on experience in a collaborative and supportive environment. 

Key Responsibilities: 

• Be the go-to support for our Field Merchandisers in the Mountain and Pacific Time zones via chat, phone, and email 

• Review time logs, troubleshoot issues, and provide assistance with field reporting software 

• Help resolve fieldwork challenges and ensure smooth operations 

• Assist in prescreening, onboarding, and training new merchandising candidates 

• Stay on top of daily administrative tasks, project management, and data organization 

• Occasionally travel to provide on-site support where needed, with some short-notice flexibility 

• Jump in when necessary to cover fieldwork, including some Saturdays 

What We’re Looking For: 

• A friendly, proactive, and can-do attitude 

• Strong organizational skills and the ability to meet deadlines 

• Flexibility to work weekends and travel as needed 

• Experience in merchandising (greeting cards, magazines, or gift cards preferred) 

• Confidence using Microsoft Suite products and comfort with technology (smartphones or tablets) 

• A commitment to supporting the field team and delivering excellent service to key stakeholders 

• Leadership or managerial experience is a plus! 

Bonus Points: 

• Experience with One by Movista software 

• Some college education 

Why Harper Group? 

• Flexible part-time role with potential for growth 

• Opportunities to learn and expand your skillset 

• Be part of a team that values collaboration, professionalism, and long-term success 

Location: 

Phoenix, AZ

Compensation: 

Starting at $20/hour 

Ready to Take the Next Step? 

If this role excites you and your skills align with what we’re looking for, we want to hear from you! Apply today and join a team that’s committed to making a difference in the lives of our customers and partners. 

Harper Group is an equal opportunity employer. M/F/H/V