Accounts Receivable Specialist 2

Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us.

Who is Harrow?

Harrow (Nasdaq: HROW) is a leading North American ophthalmic-focused pharmaceutical company. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need.  We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of!

Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:

• An expanding Posterior Portfolio including IHEEZO^® and TRIESENCE^®
• A broad Dry Eye Disease product line, led by VEVYE^® and bolstered by well-known adjacent ocular surface disease products such as FLAREX^® and TOBRADEX^® ST
• A Specialty Anterior Segment product line, which includes various high-need and utility products such as ILEVRO^®, NEVANAC^®, and VERKAZIA^®

Job Summary

ImprimisRx is seeking a motivated and results-driven Accounts Receivable Specialist II to ensure timely and accurate processing and maintenance of customer payments, to assist with billing operations and maintain customer account relationships.  This role will require on-site presence in Ledgewood, NJ and will serve as a key contributor to the billing and collection team.  This team member will work cross-collaboratively with the AR Supervisor and Controller while also engaging the ImprimisRx sales team in triaging collection matters.  This professional will generate monthly billing in a timely manner, while also providing insights to optimize collections and keep customer accounts in good standing. 

Core Responsibilities

• Responsible for ensuring timely and effective billing of all invoices and statements.
• Maintains an accurate aging report.
• Maintain all group account hierarchies, reconcile and update to correct billing sites.
• Apply payments, reconciling misapplied and unapplied payments, and updating account terms.
• Research and resolve account discrepancies including issuing refunds/credit memos as needed.
• Assist with invoicing problems and troubleshoot systems errors and issues as they occur.
• Daily/weekly credit card payment uploads into ERP system.
• Collects revenue by reminding delinquent accounts, notifying customers of insufficient payments.
• Reviewing past due accounts to determine collection risk and/or credit holds.
• Communicate discrepancies to management team, identify slow-paying customers, and recommend collection candidates.
• Assist with month-end close procedure.
• Monitors the AR email inbox and works through and responds to inquiries and resolves questions/issues.
• Protects organization’s value by keeping information confidential.
• Maintains financial security by following internal accounting controls.
• Accomplishes accounting and organization mission by completing related results as necessary.

Qualifications & Requirements

• Bachelor’s degree in accounting or equivalent experience preferred.
• Minimum 2-4 years’ experience in A/R, billing, collections, and payment posting.
• Experience with revenue cycle and reimbursement in a pharmacy setting.
• Customer service orientation and negotiation skills.
• Ability to multitask in a deadline-driven environment and shift priorities as needed.
• Ability to organize work independently and work efficiently with little to no supervision due to hybrid schedule.
• Excellent data entry and numerical skills٫ high accuracy and close attention to detail.
• Ability to work in a fast-paced environment and have the flexibility to handle various job assignments while prioritizing all assigned tasks.

Position Type

• On-Site