Associate Manager, Medical Communications

Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us.

Who is Harrow?

Harrow (Nasdaq: HROW) is a leading North American ophthalmic-focused pharmaceutical company. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need.  We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of!

Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:

• An expanding Posterior Portfolio including IHEEZO^® and TRIESENCE^®
• A broad Dry Eye Disease product line, led by VEVYE^® and bolstered by well-known adjacent ocular surface disease products such as FLAREX^® and TOBRADEX^® ST
• A Specialty Anterior Segment product line, which includes various high-need and utility products such as ILEVRO^®, NEVANAC^®, and VERKAZIA^®

Job Summary

The Associate Manager of Medical Communications will support the development and execution of medical communication strategies to advance Harrow’s scientific objectives. This role is responsible for coordinating publication planning, creating high-quality scientific content, and ensuring alignment of key messages across internal and external stakeholders. The Associate Manager of Medical Communications will work closely with cross-functional partners and external experts.

Core Responsibilities

Medical Information Management

• Lead development and maintenance of standard response letters to address unsolicited requests for medical information.
• Manage internal Medical Information databases, tracking responses, trends, and identifying gaps in clinical data.
• Collaborate with cross-functional teams to support consistent and accurate scientific messaging.
• Ensure compliance with FDA regulations and industry standards while maintaining audit-ready processes aligned with medical review standards.

Publications & Content Development

• Create high quality internal and customer-facing documents including, but not limited to, clinical monographs, AMCP dossiers, investigator brochures, competitive data summaries, medical data presentations, and internal training materials.
• Assist in planning and coordinating scientific congress activities and advisory boards.
• Support publication planning and execution by creating manuscripts, abstracts, posters, and presentations.
• Partner with key opinion leaders (KOLs) and external authors on publications and presentations.
• Ensure adherence to industry standards, including GPP (Good Publication Practice) guidelines.

Promotional and Medical/Regulatory/Legal Review Committees

• Develop accurate and compliant messaging matrixes for each key brand.
• Review all assigned materials for medical and scientific accuracy and clarity, while ensuring a fair and balanced presentation of information.

Operational Coordination

• Manage timelines and workflows to ensure projects are completed on time and within budget.
• Track and report on medical communication deliverables and their impact to Senior Leadership.
• Maintain compliance with all legal, regulatory, and ethical standards.

Qualifications & Requirements

• Terminal Degree MD/DO/OD/PhD/PharmD required.
• Extensive ophthalmic experience required.
• A minimum of 3 years of pharmaceutical industry experience in an internal strategic Medical Affairs or with a Medical Communications Agency role preferred.
• Experience in scientific presentations and medical writing preferred.
• Experience in promotional review committee preferred.
• Experience in drafting medical information requests preferred.
• Proven ability and experience to develop and foster peer-to-peer, credible relationships with Medical Experts/decision makers.
• Working knowledge of the Healthcare System and of the research procedures as well as the ICH guidelines, GCP, and other ethical guidelines.
• Strong analytical skills, ability to interpret scientific/clinical literature.
• Proficient with MS Office applications.

Position Type

• Remote – Must live in United States.

Travel

• Up to 15%