Sr. Program Manager, Infant Sleep

Come Dream with Us at Hatch

There’s nothing like a great night’s sleep—the cozy, wrapped-up-in-a-heavy-blanket kind of sleep. The fire-crackling, curtains-drawn, DO NOT DISTURB kind of sleep. You know, the good stuff.

But here’s the thing: while 85% of people agree sleep is the key to their well-being, more than half are unsatisfied with their own. Whether it’s stress, interruptions, work, or little ones waking in the night, so many people need help getting truly restorative rest.

That’s where we come in. At Hatch, we’re on a mission to help people build better sleep habits—so they can feel more focused, energized, and present in their lives. We’ve designed best-in-class smart sleep devices, paired with science-backed sleep content, to help people unwind nightly, sleep deeply, and wake gently. More than 5 million sleepers of all ages have made space for rest with Hatch, with our baby products in 1 in 3 nurseries and our adult product, Restore, taking over nightstands (and TikTok) worldwide.

The Opportunity

As a Senior Program Manager, you will play a critical role in scaling Hatch’s sleep programs designed for parents, kids and babies. This role will blend operational expertise with strategic planning to build and grow programs that empower parents with expertise tailored to their children’s age and stage. Your work will directly contribute to creating meaningful experiences that make a difference for millions of families.

This person must be based in the United States or Canada. Hatch is based out of California, so this role would be asked to be available during PST/PDT hours.

What You’ll Do

Within 3 Months:

• Develop a deep understanding of Hatch’s mission, products, and current offerings.
• Collaborate closely with product managers, engineers, and content teams to align program goals with overall product strategy.
• Collaborate with experts to develop and refine user-facing sleep materials.
• Build relationships with our existing sleep consultants and experts to understand their workflows and challenges.
• Manage tools, budgets, and documentation for these programs
• Scope our initial release of these programs, aligning with stakeholders on constraints and opportunities within a highly limited timeframe. 

Within 6 Months:

• Work cross-functionally to design and build and launch scalable sleep program with access to sleep consultants.
• Define hiring needs for scaling sleep consultant programs. 
• Implement an effective onboarding program for newly hired sleep consultants, ensuring they have the tools and training needed to succeed.
• Establish metrics and processes to evaluate program performance, ensuring alignment with company goals.

After 1 Year:

• Lead the scaling of Hatch’s sleep programs, managing both the operational and strategic aspects of program growth.
• Grow and manage a team of sleep consultants, ensuring high performance and continuous improvement.
• Drive innovation by identifying opportunities to enhance and expand Hatch’s offerings based on customer feedback and evolving needs.

What You’ll Bring

• 5+ years of program management experience, ideally in a consumer-focused or operational role.
• Proven ability to manage and scale programs, including hiring, onboarding, and process optimization.
• Experience managing people, contractors and/or consultants.
• Strong operational skills with a knack for managing complex workflows and coordinating multiple stakeholders.
• Capacity to ask questions, synthesize critical information, put ideas into action and share finding in cohesive ways. 
• Understanding of product development life cycles and experience working cross-functionally with product managers, engineers, and content teams.
• Passion for improving family well-being and sleep health.
• Experience building programs still early in their lifecycle; enthusiasm for the zero-to-one phase. 

Extra plus

• Experience with sleep or wellness programs.
• Knowledge of early childhood development or parenting needs.
• Past work supporting or collaborating with customer support teams or other groups working directly with customers. 
• Formalized Project Management certification 

Why You’ll Love Working at Hatch

💛 We’re a certified Great Place to Work! 93% of our employees say Hatch is a great place to work.

💡 You’ll work with an amazing leadership team that truly values employees and leads with our company values every day.

🌙 We help people sleep better! Our products make a meaningful impact on people’s lives.

🎉 Our team is collaborative, fun, and full of brilliant minds.

🚀 We’re backed by world-class investors and growing fast!

🏡 We support flexibility with a remote-friendly work environment.

The Perks & Benefits That Matter

✨ 100% paid medical, dental, and vision insurance for employees (80% for dependents, including domestic partners)

💰 Meaningful equity—you’re an owner here

📈 401(k) match (no vesting schedule!)

👶 16 weeks of fully paid parental leave

💆 16 free therapy sessions (for you + one other adult in your life)

💜 Financial support for family planning

🏡 Remote office + monthly internet reimbursement

🛍️ Friends & family discounts on Hatch products

🎟️ Exclusive discounts on travel, entertainment, and top retail brands

💫 And so many more spontaneous perks!

About Hatch

Designed by experts and loved by parents, our Rest family—including Rest, Rest+, and Rest Go—helps little ones (and their grown-ups) build healthy sleep routines. For adults, Hatch Restore is a fully customizable smart sleep clock and sunrise alarm designed to help you unwind nightly, sleep deeply, and wake gently. 

Founded in 2014 by parent entrepreneurs Ann Crady Weiss and Dave Weiss and featured on Shark Tank, Hatch is headquartered in Menlo Park, California.

We are an equal opportunity employer and are committed to building a diverse and inclusive team. We welcome applicants of all backgrounds, experiences, and perspectives.

Ready to Help the World Sleep Better?

We’d love to hear from you! Apply now and join us in making great sleep a reality for all.