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Counter Sales Representative

Tamuning, GU

We Build Better Communities

Be Part of the Hawthorne Difference!

 Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.

Every member of our team plays a significant role in our success.  Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place!  At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.

Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

POSITION SUMMARY: Under the supervision of the Store Manager, the Counter Sales Representative is responsible for interacting with retail & wholesale auto parts customers to identify their needs, have excellent selling skills, and strengthen the overall relationship between Carquest Pacific LLC and the customer.

ESSENTIAL FUNCTIONS:

  1. Takes orders from customers over the phone and in person. Customer orders should be processed with a high degree of accuracy
  2. Uses the Exploris computer system for invoicing and catalog lookup of auto parts
  3. Actively logs all lost sales in the Exploris system.
  4. Assists in processing Weblink electronic orders
  5. Maintains strong product knowledge of auto parts, warranties, promotions, and sales programs
  6. Operates, at all times, within company guidelines, policies, and procedures
  7. Stocks inventory and assists in housekeeping of the store and property.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

  1. High school diploma or GED equivalent preferred.
  2. At least two (2) years of experience with automotive parts required.
  3. Excellent communication skills and proper business etiquette required.
  4. A good working knowledge of aftermarket parts transactional system required.
  5. Must be dependable and punctual.

PHYSICAL DEMANDS:

  1. Walking: Moves about on foot often up and down stairs
  2. Handling: Seizes, helps, or works with hands
  3. Lifting: Raises or lowers miscellaneous automotive parts, tools, and batteries
  4. Reaching: Extends hands and arms in any direction
  5. Stooping: Bends body downward and forward by bending at knees or waist
  6. Standing: Remains in standing position if required to perform various functions of the job
  7. Vision: Reads paperwork and records on the computer
  8. Talking: Communicates by phone and in person
  9. Lifting: Up to 60 lbs. daily, frequent exertion.

ENVIRONMENTAL:         

  1. Noise: Works in conditions with constant or intermittent noise
  2. Temp/Weather: Works in an office environment with occasional shop requirements.

Here’s what we Offer…

  • Competitive Compensation
  • A great work environment and culture
  • Career growth and advancement opportunities
  • Training
  • Medical, Dental and Vision plans
  • Medical Video Appointments available
  • Health Savings Account available
  • Paid Time Off (PTO) Pay
  • 401(k) Plan + Company Matching
  • Health and Dependent Care Flexible Spending Accounts
  • Life & Accident Insurance
  • Employee Assistance Programs
  • Legal Plan
  • Travel Assistance Plan
  • Wellness Programs
  • Referral Bonus Program
  • Longevity Bonus Program
  • Recognition Programs and much more
  • Hawthorne CAT discounts
  • Boot Reimbursement
  • Tuition Reimbursement
  • Company-Supplied Uniforms
  • Advanced Technical Training

Interested in joining the Hawthorne team? Check out our current available positions at:

www.hawthornecat.com/careers

ACCOMMODATIONS: Reasonable accommodations for essential functions of the position will be considered.

Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D

Hawthorne Cat® Participates in E-Verify.

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