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Account Manager

London

At Haygarth, we specialise in Shopper, Retail and Brand Experiences to create powerful campaigns, both on the high street and online, creating transformational business change. 

Sure, we make amazing work. And our people are brilliant. but what makes Haygarth, Haygarth - is our culture. We like working together, and it shows. So talented people like working with us.

Opportunity 

Haygarth is looking for a Account Manager to join our team. Acting as one of the lead day-to-day eyes and ears on Vodafone, a high volume fast-paced global retail client, you’ll manage all projects and campaigns through agency systems and procedures. Working in a team of five alongside an Associate Director, Senior Account Director, Senior Account Manager, and Senior Account Executive, your key work streams would include store rollout programmes and bespoke flagship store builds as well as ad hoc strategic or retail based briefs.

What you'll do:

  • Provides retail expertise and leadership in guiding internal teams across the agency to meet client goals ensuring that brand strategy and objectives are being met
  • Develops and nurtures strong rapport with clients, troubleshooting conflicts as they arise
  • Leads the development and implementation of operational and strategic solutions which build brand equity and deliver results for the client
  • Plans and executes projects that are on strategy, on time and on budget
  • Delivers polished client presentations and reporting, both written and verbal
  • Actively contributes to overall idea generation with agency team
  • Ensures that the financial and legal aspects of the campaigns/ projects/account are managed according to agency procedures
  • Be resourceful in meeting client requests – able to diplomatically question and provide solutions for unrealistic ones
  • Front basic creative briefing meetings with client (e.g. small projects, amends)
  • Contribute during major creative or status briefing meetings internally or with a client (e.g. new campaign)
  • Take responsibility for accurate cost estimates and budget trackers of all activity on the account
  • Actively contributes to agency initiatives to grow the account
  • Ensure that estimates are understood and approved/PO’d by Client – be able to explain and justify all the elements on an estimate to client
  • Efficient financial management; controls client budget efficiently and carefully, communicating potential overspends as necessary, inputs into forecasting, raised invoices in a timely manner  
  • Understand details of client retainer/scope of work in order to monitor and manage accordingly
  • Have a thorough understanding of competitive market – category, brand, strategic implication and the wider sector/channel trends and developments. Be able to put together competitive reviews.
  • Distinguish between a good client brief and a poor client brief – know what questions to ask
  • Judge creative ideas in terms of factual legal accuracy and relevance to and adherence to the creative brief
  • Have a thorough understanding of the brands’ conceptual target audience and those of the competitors
  • Participate in brainstorms to provide new thinking wherever possible
  • Contribute at all times to the ethos and spirit of the agency

Who you are:

  • 1+ years of experience in an Account Manger role 
  • Previous agency experience, ideally gained on working on retail and or shopper accounts
  • Experience working with print / production agencies
  • Evidence of working in a multi-disciplinary team
  • Passionate about creativity
  • An excellent eye for detail
  • Experience delivering quality work within budget parameters
  • Experience in financial tracking (e.g. creating cost estimates, keeping on budget etc)

 

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Working at Haygarth 

‘The Power of We’ is our agency ethos….because we recognise that we are only as strong as the bonds we create.  That by lifting each other, we rise as one.  And through open, supportive and collaborative culture, we can achieve great things to deliver transformative creativity that genuinely makes a difference.    

What this means…Our agency is only as strong as those who work for us. That’s why we prioritise the wellbeing and development of our people in everything we do.  

Our values:  

  • We is….leading with integrity: Being open and honest, supporting each other and having each other’s backs. 
  • We is….being all in: Being passionate, courageous and doing what we believe is right. 
  • We is…inspiring each other every day: Being curious, pushing beyond the obvious and sharing in each other’s genius.

So you know: The hired candidate will be required to complete a background check

Haygarth is an inclusive agency committed to promoting equality and valuing diversity. We welcome applications from candidates from all backgrounds, regardless of ethnicity, sexuality, disability, age, religion or any other protected characteristic. 

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