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Superintendent - SFR Turns & Maintenance

Cleveland, OH

About Hazel Valley Homes

Hazel Valley Homes is redefining what it means to rent with care and trust. Our vision is simple yet powerful: Make renters proud of where they live through individualized care and attention. By empowering our team to make thoughtful, on-the-ground decisions for each unique home, we deliver exceptional service that meets the specific needs of our residents and communities.

We are a tight-knit, mission-driven team who value integrity, reliability, and local expertise, ensuring every decision is rooted in a deep understanding of the neighborhoods we serve. We hold ourselves to the highest standards of quality and strive to simplify the rental experience, allowing renters to focus on what matters most to them.

Hazel Valley Homes is growing fast, expanding beyond our St. Louis roots to bring our personalized approach to new markets. We’re looking for passionate individuals who want to be part of a dynamic, people-first company that prioritizes superior service and strong community connections.

The Superintendent at Hazel Valley Homes is responsible for field-level validation of renovation, maintenance, and property management activities to ensure properties meet Hazel Valley Homes standards and applicable municipal requirements. This role conducts in-person site visits and digital inspections to validate scope execution, confirm rent-ready status, and support regulatory compliance across assigned markets.

The Superintendent partners closely with the Production Manager, Q&R Specialist, Scheduling, Maintenance Coordination, and Property Management to identify deficiencies, validate corrective work, and confirm readiness prior to occupancy, marketing, or turnover.

Location: This position must be based in the Cleveland, OH area. 

Responsibilities

  • Conduct rent-ready inspections to confirm properties meet Hazel Valley Homes scope and quality standards prior to turnover.
  • Conduct Pre-Construction site visits and develop/edit scope of work documents in collaboration with the assigned renovation or turnover vendor.
  • Perform move-in and move-out inspections and document resident-related deficiencies or chargeback items.
  • Conduct vacancy confirmations and self-showing / marketing inspections to ensure properties remain in acceptable condition while on market.
  • Perform progress inspections and validate completion of renovation scopes.
  • Support high-cost maintenance validation by confirming approved scopes were completed properly in occupied homes.
  • Meet municipal inspectors for occupancy inspections and document outcomes.
  • Support utility activation appointments when required.
  • Upload photo documentation and complete inspection records in real time using company systems.
  • Identify deficiencies and coordinate follow-up actions with Scheduling, Renovations, Maintenance, or Vendors.
  • Ensure properties are compliant with Hazel Valley Homes standards prior to occupancy or marketing.
  • Escalate complex compliance or quality concerns to the Production Manager.
  • Field-based travel required within assigned markets. Must have reliable transportation and availability for daily site visits. May be asked to travel to adjacent markets to support inspection activities.

Qualifications

  • 2+ years of experience in field inspection, quality control, or residential construction
  • Experience inspecting renovation projects in the SFR or property management industry.
  • Residential home inspection experience or certification
  • Thorough understanding of renovation scopes, construction methods, and quality standards.
  • Ability to identify scope deviations, incomplete items, and compliance concerns.
  • Strong documentation and reporting skills.
  • Ability to conduct detailed inspections using mobile inspection tools and digital checklists.
  • Ability to collaborate with municipal inspectors, internal teams, and external vendors.
  • Strong attention to detail and accountability.
  • Familiarity with SiteCapture, Salesforce, and inspection documentation software.
  • Working knowledge of local permitting and occupancy inspection requirements.
  • Experience validating high-cost repair scopes or maintenance work.
  • Training or certification in construction, building inspection, or property maintenance.

Benefits: 

  • Generous PTO to recharge and maintain a healthy work-life balance.
  • Paid maternity and paternity leave to support your growing family.
  • 401(k) program with matching to help you plan for a secure future.
  • Opportunities for professional growth and development in a fast-paced, innovative environment.
  • A supportive, mission-driven team that values collaboration and shared success.

Why Join Hazel Valley Homes?

At Hazel Valley Homes, employees are encouraged to make a real impact every day. You’ll be part of a team that values your unique contributions and trusts you to make decisions that benefit residents and communities. Joining Hazel Valley Homes means being part of a mission-driven organization that puts people first—both renters and team members alike.

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