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Clinical Intake Specialist - Clinical Research Trials
At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.
The Role
Headlands Research is seeking a Clinical Intake Specialist who can combine their clinical expertise with strong communication skills to screen prequalified participants for clinical research studies. The ideal candidate will have prior experience working in a psychiatric practice environment, with active involvement in the care of these patients.
Duties/Responsibilities
- Conduct virtual video and/or phone visits with potential participants to assess eligibility for clinical research trials based on study inclusion and exclusion criteria across multiple trials.
- Collect and document detailed and comprehensive medical history, including but not limited to reviewing medical records, screening results, current and past diagnoses, medications, allergies, lifestyle habits, etc.
- Utilize clinical judgment to determine if potential participants meet inclusion and exclusion criteria to move them forward to participate in the trial.
- Accurately enter collected participant information into our Clinical Trial Management System (we use CRIO) while maintaining proper documentation practices
- Coordinate with study site team members to schedule participant on-site screening appointments.
- Answer participant questions , address concerns, and provide necessary information to potential participants
Requirements:
- Master's degree in Psychology OR current and unencumbered license to practice as a Nurse Practitioner or Physician Assistant within the United States required.
- Minimum of 5 years of work experience providing extensive care for psychiatric patients.
- Familiar with diagnostic criteria and assessments to determine them per the DSM-5
- Prior experience administering common psychiatric rating scales including but not limited to:
- Hamilton Depression Rating Scale (Ham-D)
- Hamilton Anxiety Rating Scale (Ham-A)
- Montgomery-Asberg Depression Rating Scale (MADRS)
- Mini International Neuropsychiatric Interview (M.I.N.I)
- Structured Clinical Interview for DSM Disorders-Clinical Trails (SCID-CT)
- Mini Mental State Exam (MMSE)
- Clinical Global Impression Scales (CGI-S, CGI-C, CGI-I)
- Must be tech-savvy and able to seamlessly work in a fully remote position using multiple systems.
- Highly experienced with EMRs; experience with Clinical Trial Management Systems preferred
- Experience with a CTMS system, CRIO preferred
- Excellent communication and interpersonal skills to build rapport with potential participants over the phone.
- Strong attention to detail to accurately capture and record medical information.
- Ability to navigate complex medical terminology and understand clinical research protocols, inclusion/exclusion criteria, and prohibited medications.
- Knowledge of HIPAA regulations and Good Clinical Practice (GCP) guidelines
- Strong oral, written, and interpersonal communication skills and ability to understand and apply protocol Inclusion and Exclusion criteria to each participant
- Bilingual preferred
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