Staff Product Manager, Insurance Integrations

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. 

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About the role: 

As the Staff Product Manager for our Insurance Integrations team, you'll own the platform that helps us expand patient access by onboarding new payers and build innovative insurance products that strengthen our payer partnerships. Working closely with Engineering, Data, Payer, and Operations teams, you'll solve complex technical challenges and build insurance product flows that are seamless and transparent.

What you'll do at Headway:

• Own the strategy and roadmap to expand patient access and strengthen insurance partnerships through new payer integrations and insurance products
• Design a payer integration process that balances technical complexity with providing a seamless patient and provider experiences
• Drive technical decisions on architecture and platform scalability with Engineering teams
• Collaborate with Payer and Operations teams on contract implementations and process improvements that reduce friction for all users

You'll be great for this role if you:

• Platform and integration experience: You have 7+ years building integration platforms or managing complex B2B partnerships, preferably in healthcare, fintech, or marketplaces
• Customer-focused approach: You understand how to translate complex backend systems into great user experiences and have built patient or provider-facing features 
• Technical depth: You're comfortable diving deep with engineering teams on integration challenges and can drive architectural decisions for scalable platforms
• Cross-functional leadership: You've led initiatives requiring coordination across multiple teams and can balance technical feasibility with user needs and business requirements
• Healthcare knowledge: You understand the insurance / payer landscape - or can quickly learn these complex domains

The expected base pay range for this position is $215,900 - $254,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

#LI-RJ1

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle. Headway participates in E-Verify. To learn more, click here.