Director of Product Design

We’re building infrastructure for modern healthcare delivery

Traditional healthcare is plagued with outdated, monolithic EHRs designed to maximize billing outcomes. Patient outcomes and provider experiences have been afterthoughts, as these systems have bolted on non-API-first solutions. None of this is built for how clinically excellent healthcare is actually delivered—longitudinally and collaboratively, with the patient at the center.

Healthie is the world’s leading API-first, ONC-Certified EHR for healthcare delivery outside of the hospital. We provide the powerful infrastructure every scaling organization needs—EHR, scheduling, patient engagement, billing, and more—all accessible via modern APIs and a white-labeled UI. Our platform makes it simple for organizations of any size to launch, customize, and scale their care delivery models without reinventing the wheel.

Today, over 1 billion API calls are made to Healthie every month, as thousands of organizations—working with more than 13 million patients in total—rely on Healthie to deliver care across a spectrum of specialties, from preventative health and wellness to complex chronic care management.

We believe in the power of technology to improve access to healthcare—and we’re building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We’re customer-obsessed, operate with lightning-fast processes and responses, make our product roadmap public so customers can see what we’re building, and remain relentlessly focused on how care gets delivered.

Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company.

Learn more at https://www.gethealthie.com/ 

About the Role

Healthie is hiring an exceptional Director of Product Design to lead the evolution of our product design team and elevate the experience of our end-to-end platform. This is a full-time role based in New York City with a hybrid in-office schedule. 

As Director of Product Design, you’ll play a mission-critical role in shaping how healthcare providers and patients interact with modern digital health tools. You’ll serve as both a design leader and hands-on contributor—coaching a growing team of product designers, owning key strategic initiatives, and rolling up your sleeves to produce intuitive, elegant design solutions.

You’ll champion a design-led culture across the organization, embedding design best practices into our product development process, and ensuring we deliver scalable, accessible, and user-centric experiences. In close partnership with Engineering, Product, and Go-to-Market teams, you’ll influence Healthie’s product direction while maintaining and evolving our design systems.

This is a high-impact leadership role reporting to our CTO—ideal for someone who thrives at the intersection of vision and execution, and who’s excited to build best-in-class digital experiences that transform how care is delivered.

Details

• This is a full-time position based at Healthie HQ in NYC with a hybrid work schedule
• The base salary for this role is $180,000 - $200,000 per year plus equity and annual bonus

What You’ll Do

• Own and drive the product design vision, strategy, and execution across Healthie’s platform.
• Serve as a player-coach: balancing strategic leadership with hands-on design execution.
• Lead and grow a team of talented product designers, fostering personal and professional growth.
• Implement and refine a modern design process that incorporates discovery, iteration, and delivery.
• Collaborate cross-functionally with Engineering, Product, and Business teams to define and prioritize initiatives.
• Maintain and evolve Healthie’s design systems, ensuring consistency, scalability, and alignment with engineering best practices.
• Build a culture of design excellence, visual quality, and user-first thinking across the organization.
  
  

You’ll Thrive in This Role If You…

• Have 8+ years of product design experience, with at least 3+ years in a design leadership role at a high-growth SaaS or healthtech company.
• Are comfortable navigating ambiguity and thrive in fast-paced, high-ownership environments.
• Bring deep expertise in user-centered design, UX/UI best practices, and design systems.
• Are passionate about coaching, mentoring, and building high-performing design teams.
• Communicate clearly and effectively with technical and non-technical stakeholders.
• Care deeply about impact—and are energized by the opportunity to help modernize healthcare through thoughtful, human-centered design.

Interview Process

• Quick chat with Katie, Director of Talent (20 minutes)
• Executive Interviews:
  • Erica Jain, CEO + cofounder (20 minutes)
  • Cavan Klinsky, CTO + cofounder (20 minutes)
  • Jonathan Myron, VP of Engineering (30 minutes)
• On site Interview at NYC HQ:
  • Meet with Max, Director of Product, Erica, & Cavan
• Panel Presentation Interview with Design Team Members (60 minutes)
• Reference checks

To learn more about Working at Healthie & our benefits, click here.

Healthie participates in e-verify

Healthie is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. We're proud to be building a diverse and inclusive environment that encourages collaboration, creativity, and growth. Whatever your background, please apply if this is a role that would make you excited to come into work every day.