Back to jobs
New

Clinician Onboarding Specialist

New York, New York, United States

Our mission

Healthie powers virtual-first care delivery while improving access to healthcare and enabling better healthcare outcomes through technology.

We build infrastructure that all healthcare organizations need to perform virtual-first care. Between our EHR, scheduling, and patient engagement solutions, Healthie’s API-first approach makes it easy for organizations of every size to build, customize, and scale their business.

Today, we power thousands of organizations ranging from small private practices, to digital health startups and multi-billion-dollar healthcare companies. Leveraging Healthie, our customers deliver care to millions of patients, across the full spectrum of healthcare services—from preventative health and wellness to complex chronic care management. We believe that the future of healthcare delivery is virtual-first, longitudinal, and collaborative.

Learn more at https://www.gethealthie.com/

About the role

We are hiring a Clinician Onboarding Specialist to support healthcare providers as they explore and adopt Healthie’s platform within our Private Practice segment. In this front-line role, you’ll work directly with clinicians—many of whom are founders or operators of early-stage practices—to help them determine whether Healthie is the right fit for their clinical and business needs.

As a Clinician Onboarding Specialist, you’ll serve as a trusted partner throughout the evaluation and onboarding process. You’ll consult with prospective customers who are considering Healthie, guiding them through setup, answering questions, and ensuring they feel confident and supported as they transition their workflows onto the platform. Your role is to listen deeply, understand each clinician’s goals, and help them envision how Healthie can support their care delivery and operations.

You’ll collaborate cross-functionally with our Customer Success, Marketing, Product, and Sales Engineering teams to ensure a smooth and thoughtful experience for every clinician. Your insights from these conversations will also help inform product improvements and go-to-market strategies.

This role is ideal for someone who brings empathy, clarity, and a genuine desire to help others. You’ll thrive if you’re excited by the opportunity to connect with a wide variety of healthcare professionals, support their transition to digital tools, and contribute meaningfully to the future of patient care.

Details, details

  • This is a full-time, hybrid position based in our NYC HQ
  • The salary range is $90,000 OTE ($60,000 base + $30,000 variable) + annual company bonus and benefits
  • U.S. work authorization is required and Healthie does not provide sponsorship.

About you

  • You are or have worked with clinicians—a therapist, dietitian, coach, or similar—who genuinely cares about advancing access to healthcare in your field and you’re excited to use your background to support fellow clinicians as they adopt technology to grow and modernize their care delivery.
  • You excel at consultative selling—guiding prospects through discovery, qualification, and solution alignment to build lasting customer partnerships.
  • You collaborate seamlessly with cross-functional Growth teams, including Marketing, Customer Success, and Support, to identify opportunities and drive revenue.
  • You’re confident engaging senior decision-makers across a variety of audiences and are comfortable representing Healthie across multiple formats, from one-on-one calls to conferences.
  • You thrive in dynamic environments and are open to travel and remote collaboration as needed to support Healthie’s customers and team.
  • You lead with empathy and influence—your strong interpersonal skills make you someone people want to work with and learn from.
  • You are a trusted team player with exceptional written and verbal communication skills, and a willingness to roll up your sleeves and dig into challenges.
  • You are resilient and results-oriented, with a strong bias toward execution and a determination to move deals forward, even when faced with obstacles.
  • You care deeply about healthcare and are energized by working on products that improve patient experiences and outcomes.
  • You embody Healthie’s core values—Respect, Reliability, and Resilience—and live by our Good Citizen principles in the way you work, collaborate, and lead.

What success looks like

  • You respond to emails, qualify, route, manage and close a steady stream of SMB clients with minimal drop-off in experience or responsiveness.
  • You conduct initial discovery calls to understand customer requirements and pain points.
  • Every inbound SMB feels seen, supported, and engaged—even if they’re not yet a customer.
  • You create a repeatable process for outbound SMB acquisition that complements our PLG motion.
  • You help free up time and focus for the BD team to scale enterprise growth, while owning the SMB segment end-to-end.

Interview Process

  • Quick chat with Katie, Director of Talent (20 minutes)
  • Interview with Vivek/Rohan (30 minutes each)
  • Onsite Interviews (in person) at our NYC HQ:
    • Demo Presentation with RevOps, VP-BD, AEs (45 minutes)
    • Meet with Erica, CEO + cofounder (20 minutes)
  • Reference checks

To learn more about Working at Healthie & our benefits, click here.

Healthie participates in e-verify

Healthie is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. We're proud to be building a diverse and inclusive environment that encourages collaboration, creativity, and growth. Whatever your background, please apply if this is a role that would make you excited to come into work every day. 

Create a Job Alert

Interested in building your career at Healthie? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Healthie’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.