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Senior Product Manager, Charting & Engagement

New York, New York, United States

Our mission

Healthie powers virtual-first care delivery while improving access to healthcare and enabling better healthcare outcomes through technology.

We build infrastructure that all healthcare organizations need to perform virtual-first care. Between our EHR, scheduling, and patient engagement solutions, Healthie’s API-first approach makes it easy for organizations of every size to build, customize, and scale their business.

Today, we power thousands of organizations—ranging from small private practices, to digital health startups and multi-billion-dollar healthcare companies. Leveraging Healthie, our customers deliver care to millions of patients, across the full spectrum of healthcare service—from preventative health and wellness to complex chronic care management. 

We believe that the future of healthcare delivery is virtual-first, longitudinal, and collaborative. Learn more at: https://www.gethealthie.com/

Healthie is hiring a Senior Product Manager to lead the evolution of our Charting and Client Engagement products. These tools are core to our platform and critical to delivering high-quality care at scale. More than 10 million appointments have been completed using Healthie, and our purpose-built workflows are designed to support the complexity of modern healthcare delivery.

In this role, you will be responsible for defining and executing the product roadmap for our charting and engagement features. You bring deep empathy for the provider experience and a strong understanding of the tools that enable meaningful connection between care teams and their patients. You are motivated by designing solutions that support clinical excellence across the care continuum.

About the role

As the Senior Product Manager - Charting and Engagement, you will focus on expanding and improving the tools that help clinicians deliver exceptional care using Healthie. You will work closely with engineering, design, business stakeholders, and customers to translate real-world needs into scalable, technical solutions. You will be responsible for both launching new product capabilities and guiding the ongoing iteration of existing tools.

This role is a strong fit for someone who is passionate about improving healthcare, thrives in cross-functional environments, and brings a track record of delivering thoughtful, data-informed product solutions. You are technically savvy, comfortable with complex workflows, and confident making decisions that impact mission-critical software used by healthcare organizations.

Details

  • This is a full-time, hybrid position based in our NYC HQ
  • The base salary for this role is $150,000-$180,000 per year.
  • U.S. work authorization is required and Healthie does not provide sponsorship.

About you

  • You have at least 5 years of experience in product management, including 2 or more years working on tools that support complex workflows.
  • You are skilled at translating business needs into clear, actionable technical requirements.
  • You communicate effectively with both technical and non-technical stakeholders, simplifying complex concepts when needed.
  • You have a strong track record of working cross-functionally to align product strategy with company goals.
  • You are confident in managing product roadmaps, prioritizing initiatives, and ensuring timely delivery.
  • You are curious about how data and AI can be applied to real-world problems faced by providers and patients.
  • You approach challenges with a structured, problem-solving mindset and are comfortable navigating ambiguity.
  • You have experience working in healthcare or digital health, or are eager to learn the nuances of the space.
  • You are comfortable working in an agile environment and focus on delivering value through iterative development.
  • You are motivated by the opportunity to improve patient outcomes and clinician workflows through thoughtful product design.

Interview Process

  • Interview with Debbie, AI Recruiter (20 minutes)
  • Quick chat with Katie, Director of Talent (20 minutes)
  • Interview with Max, Director of Product (30 minutes)
  • Executive Interview with Cavan CTO, cofounder (20 minutes)
  • Complete our Take Home Assessment (asynchronously)
  • Review Take Home Assessment with: (45 minutes)
    • Matt & Joe, Design & Product team members
  • Reference checks

To learn more about Working at Healthie & our benefits, click here.

Healthie participates in e-verify

Healthie is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. We're proud to be building a diverse and inclusive environment that encourages collaboration, creativity, and growth. Whatever your background, please apply if this is a role that would make you excited to come into work every day. 

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