RN Clinical Manager - Home Health

Description

 

Health Link Home Health and Hospice, a leading home health provider servicing the greater San Francisco Bay Area across multiple medical specialties and patient treatments. As we approach our 20-year anniversary of providing high-quality care to our patients, we continue to expand our reach and are looking for someone who shares our passion for improving healthcare outcomes and patient experience. As an essential member of our team, you will have the opportunity to work in a collaborative and supportive environment with our clinical and office staff in Santa Clara County. 

At Health Link Home Health Agency, we are proud to announce an invigorating leadership opportunity within our ever-expanding team! We are actively seeking a seasoned, adept, and dedicated Clinical Manager  to navigate our clinical team through continuous growth and development. As a Clinical Supervisor at our agency, you will not only be a leader but also an integral part of a collective that thrives on open communication and inclusive decision-making. Here, your voice transcends beyond just being heard; it is earnestly valued, considered, and acted upon. Your thoughts, expertise, and suggestions will be pivotal in steering our clinical practices and team toward unparalleled excellence and client satisfaction.

About Us: Our Vision is to be the Bay Area’s most reliable partner, empowering people to regain their health and independence. Our Mission is to empower people and their families to regain their health and independence through individualized and compassionate home health care.

Overview of all tasks of the Clinical Manager would be working or assisting on:

• Lead and supervise a multi-disciplinary team to ensure consistent delivery of high-quality patient care
• Conduct patient visits as needed to maintain oversight of care quality and patient satisfaction
• Maintain comprehensive knowledge of federal, state, local, and Medicare regulations relevant to home healthcare
• Oversee new admissions, execute physician orders, and develop comprehensive care plans for patients
• Ensure agency readiness for surveys and compliance with regulatory standards
• Assess staff needs and establish achievable goals to enhance clinical services and expand referral base
• Conduct interviews for all new hires, including clinical staff, to ensure alignment with agency standards
• Monitor and address re-hospitalization cases, oversee productivity, and manage territory assignments
• Provide support to clinicians, addressing coordination issues and ensuring protocol adherence
• Ensure adherence to referral partner protocols, including authorization processes and complaint resolution
• Cultivate relationships with case managers and collaborate with marketing team on referral strategies
• Assess staffing needs and coordinate training for new hires, both in-office and in the field
• Manage disciplinary actions for clinicians and handle payroll adjustments as needed
• Supervise office tasks and projects, including escalation of billing issues
• Collaborate with HR and other departments to address staffing needs and implement training programs
• Ensure compliance with regulatory requirements and company policies
• Conduct regular performance evaluations and provide constructive feedback to staff members
• Develop and implement strategies to improve patient outcomes and satisfaction
• Engage with external stakeholders such as healthcare providers and community organizations to enhance patient care services
• Stay abreast of industry trends and best practices in home healthcare management

Team Management

• Collaborate with Talent Acquisition for the recruitment and interviewing of clinical staff.
• Take responsibility for hiring, training, and, when necessary, disciplining staff to ensure a professional and competent workforce.

Why You'll Be Successful: Aligning with our Core Values

• Focus on Patient
• Act with Integrity
• Community Partner
• Team Appreciation
• Strive to Improve

Full Time. Competitive Pay based on experience

 

Benefits

• Health insurance
• 401(k)
• Vision insurance
• Life insurance
• 401(k) matching

 

Requirements

• 1 year minimum Home Health experience 
• 1 year of management experience 
• 2 - 3 Years of RN Nursing Experience/Managerial Experience (Preferred)
• Patient Care Coordination and Escalations
• Clinical Coordination Managerial Experience (Managed Clinical Coordinators) 
• Re-hospitalization Reduction
• Resource Management
• Staff Management and Training
• Discipline and Performance Management
• Regulatory Compliance
• Risk Management
• Valid RN license in the state of California
• Knowledge of all applicable federal, state and local regulations
• Experience Managing a Team
• Very Strong Nursing experience
• Strong Organizational Skills
• Excellent Verbal and Written Communication
• Great Adaptability Skills
• Strong Leadership Qualities