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Medical Receptionist Home Health

Walnut Creek

Job Title: Medical Receptionist
Location: Walnut Creek, CA 
Job Type: Full-Time, In-Office
Pay: $20.00 – $23.00 per hour


About Us

At Health Link Home Health and Hospice, we’ve been a trusted name in home health care across the San Francisco Bay Area for over 20 years. We pride ourselves on delivering exceptional, compassionate care—and we’re looking for a Medical Receptionist who shares that same passion.

We’re seeking a dynamic, high-energy team player to join our administrative team. The ideal candidate is someone who thrives in a fast-paced environment, demonstrates strong organizational skills, and maintains a high level of professionalism and compassion.


Why Join Health Link:

  • COVID-Ready Protocols to ensure employee safety

  • Transparent, inclusive, and forward-thinking culture

  • Collaborative team environment

  • Competitive compensation and comprehensive benefits package, including:

    • Medical, dental, and vision insurance

    • 401(k) with employer match

    • Life insurance

    • Paid time off


Key Responsibilities:

  • Answer and direct incoming calls in a courteous and professional manner

  • Greet patients and visitors, providing exceptional customer service

  • Sort and distribute incoming faxes and documents to the appropriate staff or department

  • Maintain and update patient records in our electronic health record (EHR) system with strict confidentiality

  • Support other office-related tasks as assigned to ensure smooth operations


What We’re Looking For:

  • Minimum 1 year of experience in a medical office or healthcare setting

  • Strong verbal and interpersonal communication skills

  • Detail-oriented with the ability to multitask and prioritize in a dynamic environment

  • Proper telephone etiquette and professional demeanor

  • Proficiency in computer systems and data entry

  • Compassionate, patient-focused mindset with a commitment to confidentiality


Work Details:

  • Work Location: One fixed location (no travel required)

  • Remote Work: Not available — this is an on-site position

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