Office Assistant - Home Health

Job Title: Office Assistant – Home Health

Location: South Bay Office – Health Link Home Health Agency
Job Type: Full-Time
Reports To: Operations Manager
Starting Pay: $22.00 per hour

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About Health Link:

Health Link Home Health Agency is a trusted provider of compassionate, high-quality home health services. Our mission is to promote wellness and independence for patients through professional, patient-centered care in the comfort of their homes. We are seeking a reliable, detail-oriented Office Assistant to join our South Bay office team and help support our growing operations.

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Position Summary:

The Office Assistant plays a critical role in ensuring the smooth day-to-day functioning of our administrative office. This position involves handling phone communication, managing faxes and physician orders, maintaining office supply inventory, and providing general clerical support to both clinical and administrative staff.

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Key Responsibilities:

• Professionally answer and direct incoming phone calls

• Schedule patient visits and coordinate appointment logistics

• Fax physician orders and other medical documentation accurately and promptly

• Maintain and track office supply inventory; place orders as needed

• Organize and file documents; assist with scanning and data entry

• Coordinate with vendors and ensure timely delivery of office materials

• Support clinical and administrative teams with clerical tasks

• Maintain confidentiality and ensure HIPAA compliance at all times

• Greet visitors and assist with in-office needs

• Perform additional administrative duties as assigned

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Qualifications:

• High school diploma or equivalent (Associate’s degree preferred)

• Minimum of 1 year of administrative/office experience; healthcare or home health experience preferred

• Excellent phone etiquette and customer service skills

• Strong organizational and time-management abilities

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Familiarity with fax machines, multi-line phone systems, and general office equipment

• Knowledge of HIPAA regulations and basic medical terminology is a plus

• Dependable, professional, and team-oriented

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Work Environment:

• Office-based role; no direct patient care

• Requires sitting and using office equipment for extended periods

• Light lifting of supplies and documents may be required

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Why Join Health Link Home Health Agency?

• Be part of a caring and mission-driven team

• Opportunity to contribute to patient-centered care behind the scenes

• Room for growth in a respected and expanding healthcare organization

• Supportive, collaborative work environment