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Senior Network Engineer

Austin, Texas, United States

HeartFlow, Inc. is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the HeartFlow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. HeartFlow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.

HeartFlow is a VC-backed company that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 350,000 patients worldwide.  

The Senior Network Engineer supports the design, testing, documenting, implementing, and monitoring of enterprise Network infrastructure, Cloud Network Infrastructure and supports Network Operations. This role is an individual-contributor who works closely with Enterprise IT Engineers, DevOps and Information Security Operations. The Senior Network Engineer will collaborate and lead the effort on network architecture, design, implementation, and Corporate Network Infrastructure move consolidation.

CCNP or PCNSE or CCIE or Wireless Certification with demonstrated levels of hands-on experience is preferred. Must have experience in design and architecting Corporate Network and Infrastructure consolidation. #LI-IB1

Work Experience
  • Implementing and maintaining complex Local Area Networks (LANs), Wide Area Networks (WANs), and Wireless LANs.
  • Working with various types of routers, core switches, switches, firewalls, and wireless technologies.
  • Expertise with Palo Alto Networks firewalls.
  • Experience with Zero Trust or FW-as-a-Service platforms like Cisco Umbrella, Zscaler or Prisma access.
  • Troubleshooting Cisco routers, switches, and firewalls.
  • In-depth knowledge of protocols including BGP, IBGP, OSPF, IPv4, and IPSEC.
  • Hands-on experience with Next-Generation Firewall features such as Advanced Threat Prevention, Advanced URL Filtering, DNS Security, and DLP/CASB.
  • Knowledge of supporting and configuring Palo Alto Global Protect.
  • Experience building and supporting SolarWinds NPM, NCM, and NTA platforms.
  • Expertise in configuring VPN technologies including Global Protect or Anyconnect.
  • Working knowledge of wireless solutions from HPE Aruba Wireless and NAC.
  • Experience building AWS Networking solutions (IPSEC tunnel, Transit Gateway, VPC Peering, Direct Connect Gateway).
  • SD-WAN Platforms: Palo Alto Networks ION SD-WAN or other SD-WAN solutions, Experience in maintaining and troubleshooting SD-WAN platforms.
  • Supporting enterprise-level operational environments (alerting, troubleshooting, escalation).
  • Python automation, IaC (Ansible, Terraform) experience, maintaining CI/CD pipeline.
  • Working knowledge and experience of Palo Alto’s Panorama platform.
Job Responsibilities
  • Work closely with senior team members to lead all aspects of network routing and switching design, architecture, operations, and equipment lifecycle.
  • Design and implement enhancements to optimize network performance, capacity, and scalability.
  • Architect, design, engineer, build, and support all facets of corporate networks and cloud network deployments.
  • Resolve network security issues for corporate and cloud networks, providing recommendations based on industry best practices and creating configuration and installation documentation.
  • Oversee daily networking tasks to ensure network reliability, availability, and serviceability with minimal interruptions.
  • Install, configure, manage, and troubleshoot Palo Alto firewalls, Cisco routers, and switches, with strong expertise in VRF, VPN, and network routing.
  • Play a crucial role in establishing Network Access Control (NAC) and Bring Your Own Device (BYOD) services at the network level.
  • Identify and resolve complex network problems affecting LAN, WAN, Internet connections, and end-user services.
  • Provide Level 3 technical support by responding to network operations incidents, analyzing issues, and resolving reported network problems.
  • Conduct network vulnerability assessments to identify weaknesses and recommend countermeasures while providing timely assessment reports to key stakeholders.
  • Experience in implementing network endpoint monitoring solutions is advantageous.
  • Familiarity with HIPAA compliance and security audits is a plus.
  • Proficient in routing and switching technologies including BGP, OSPF, and Layer 3 applications.
  • Actively monitor and support the ticket queue.
  • Follow up with customers on support tickets to bring them to closure.
  • Support, build, and test hardware integrations; manage cabling and server room maintenance.
  • Provide support to IT engineers and operations during business hours.
  • Participate in on-call duties to support after-hours emergency network issues as assigned
Certifications Required
  • Active CCNP Routing and Switching or Security
  • PCNSE or equivalent Firewall Certification
  • CCIE is an added plus but not required
Education
  • Bachelor’s degree in computers science or relevant field or relevant experience.
  • Minimum of 10 years of experience including 5+ years in network design, implementation, and operations
Physical Demands of the Job
  • Duties typically performed in an office setting
  • Duties may require working outside normal working hours (evenings & weekends) at times.
  • Duties may require installing network equipment, lifting heavy objects etc.
  • Some travel may be required

A reasonable estimate of the base salary compensation range is $120,058 to $175,500 per year, cash bonus, and stock options.

HeartFlow, Inc. is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at HeartFlow, including recruitment, hiring, training, relocation, promotion, and termination.
 
Positions posted for HeartFlow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals.

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