Associate Territory Account Manager - Las Vegas, NV
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.
Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide.
The base compensation is $75,000. This role is also eligible to earn variable / commission. #LI-KS1
Job Description:
The Associate Territory Account Manager (A-TAM) will be the face of Heartflow within a specific geographic region. The A-TAM will collaborate with customers to ensure that they are extremely successful with Heartflow’s non-invasive cardiovascular diagnostic technology. It is your responsibility to drive adoption through the network of referring physicians. You will work with your accounts proactively to support, educate, and provide solutions to build high customer satisfaction. This is a customer- facing role with a primary focus on spending time with customers including Cardiologists, Primary Care Physicians, Nurse Practitioners, and beyond. Expect approximately 80% travel from a home office. The Heartflow analysis is a first-of-its-kind noninvasive technology that helps clinicians diagnose and treat patients with suspected coronary artery disease (CAD).
Job Responsibilities:
- Will work with key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway. In these accounts, the A-TAM will develop and execute business development plans working closely with the account’s key stakeholders.
- Facilitate cross-functional collaboration throughout the organization. Tools for program development could include key deployment of Heartflow internal leadership and physician mentors, organizing and staffing of dinner programs, VIP Visits, organizing Heartflow CT Pathway roadshows, referring physician office meetings, etc. This role will work closely with the other Heartflow team members to include respective TSM, Marketing, Market Access, CT Apps, Product Development and Clinical.
- Increase Heartflow usage within the designated key strategic Heartflow account by:
- Maintain and build relationships with referring physicians and other key clinical stakeholders.
- Educate customers on Heartflow’s value proposition by giving presentations/having discussions with referring MDs.
- Promote / champion Heartflow and build advocacy.
- Production/Success/Achievement of the A-TAM is evaluated and based on performance in active/targeted accounts (metrics):
- Meet / exceed quota for the strategic Heartflow accounts (within existing customer locations).
- cCTA growth (conversion of non-invasive tests) and FFRct penetration / case growth over baseline (% and $) in assigned accounts.
Skills Needed:
- Ability to develop relationships with key account stakeholders, to include admin, admin support, key cardiologists, key referring physician practices, hospital marketing, and key strategic personnel to drive awareness of a cCTA/FFRct pathway, broaden Heartflow referrals, and deepen Heartflow adoption.
- Work in a cross functional capacity to coordinate field and HQ resources needed to support focused customers and execute program development plans, support sales, marketing, education, and training.
- Customer-focused mentality.
- Ability to explain medical technologies to physicians and health care professionals.
- Knowledge of cardiac-patient pathways and diagnostic technology is preferred.
- Self-motivated with the ability to initiate, organize, and complete projects.
- Excellent problem-solving ability, especially under pressure.
- Ability to collaborate effectively with customers from a wide range of technical and clinical backgrounds.
- Excellent verbal and written communication skills. Professional etiquette.
Educational Requirements & Work Experience:
- 4-year degree with 1-2+ years of related sales or clinical experience, or 2-year degree with 3-4+ years related sales or clinical experience.
- Degree in Science, Medical, Business, Marketing or Technical field is preferred.
- Prior experience in medical devices, cardiology pharmaceuticals, cardiology radiopharmaceuticals, hospital, or medical software is highly desired.
- Experience introducing new cardiovascular technologies into hospitals is highly desired.
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