
Dispatcher
Join Helios Commercial Service Partners as a Dispatcher in Orlando, FL!
Are you an experienced Dispatcher looking for a rewarding career where your skills truly make a difference? At Helios Service Partners, a leader in Multi-Site Mechanical Services, we provide top-notch HVAC, refrigeration, plumbing, and commercial kitchen solutions across 40+ states. With a family-friendly approach, we prioritize work-life balance—discover why leading businesses trust us and why you’ll love working here! Full Time, In office 2475 Regent Ave, Orlando, FL 32804.
Why Helios Service Partners?
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Competitive hourly wages
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Paid company holidays and time off
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Career growth opportunities – we promote from within!
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Comprehensive benefits package
What Helios Needs from You:
As a Dispatcher at Helios Service Partners, you’ll play a critical role in ensuring the smooth dispatching, scheduling, and coordination of HVAC service calls for our technicians. Your organizational skills will be key in managing multiple tasks and keeping our operations running efficiently.
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Dispatch work orders during business hours for assigned districts
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Communicate job progress and potential scheduling delays to Account Managers
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Ensure accurate technician assignments for quoted repairs
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Follow up on return statuses and work with Account Managers to maintain job momentum
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Collaborate with Regional Service Manager on any unscheduled truck repairs
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Track technician time on jobs and work with Regional Service Manager to assess manpower needs for overtime and weekend work
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Schedule all approved quoted repairs within 2 business days of part delivery
What Sets You Apart:
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High school diploma or GED (Associates or Bachelor’s degree preferred)
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At least 2-3 years of dispatcher experience
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Valid driver’s license
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Proven experience in customer service
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Strong flexibility and dependability
Compensation and Benefits:
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Base pay: $19-$25 per hour (based on factors such as location, knowledge, skills, and experience)
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Paid time off, including company holidays
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Opportunities for career advancement within Helios Service Partners
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Comprehensive benefits package
At Helios, we value your contribution and are committed to your professional development. Join a team where your work makes a real difference!
Helios Service Partners is the industry leader in Multi-Site Mechanical Service, Maintenance and Installation. Helios proudly self-performs HVAC, refrigeration, plumbing and commercial kitchen work for America’s top multi site businesses.
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