Job Application for Dispatcher at Helios Commercial Service Partners

Join Helios Commercial Service Partners as a Dispatcher in Orlando, FL!

Are you an experienced Dispatcher looking for a rewarding career where your skills truly make a difference? At Helios Service Partners, a leader in Multi-Site Mechanical Services, we provide top-notch HVAC, refrigeration, plumbing, and commercial kitchen solutions across 40+ states. With a family-friendly approach, we prioritize work-life balance—discover why leading businesses trust us and why you’ll love working here! Full Time, In office 2475 Regent Ave, Orlando, FL 32804.

Why Helios Service Partners?

Competitive hourly wages
Paid company holidays and time off
Career growth opportunities – we promote from within!
Comprehensive benefits package

What Helios Needs from You:
As a Dispatcher at Helios Service Partners, you’ll play a critical role in ensuring the smooth dispatching, scheduling, and coordination of HVAC service calls for our technicians. Your organizational skills will be key in managing multiple tasks and keeping our operations running efficiently.

Dispatch work orders during business hours for assigned districts
Communicate job progress and potential scheduling delays to Account Managers
Ensure accurate technician assignments for quoted repairs
Follow up on return statuses and work with Account Managers to maintain job momentum
Collaborate with Regional Service Manager on any unscheduled truck repairs
Track technician time on jobs and work with Regional Service Manager to assess manpower needs for overtime and weekend work
Schedule all approved quoted repairs within 2 business days of part delivery

What Sets You Apart:

High school diploma or GED (Associates or Bachelor’s degree preferred)
At least 2-3 years of dispatcher experience
Valid driver’s license
Proven experience in customer service
Strong flexibility and dependability

Compensation and Benefits:

Base pay: $19-$25 per hour (based on factors such as location, knowledge, skills, and experience)
Paid time off, including company holidays
Opportunities for career advancement within Helios Service Partners
Comprehensive benefits package

At Helios, we value your contribution and are committed to your professional development. Join a team where your work makes a real difference!

Helios Service Partners is the industry leader in Multi-Site Mechanical Service, Maintenance and Installation. Helios proudly self-performs HVAC, refrigeration, plumbing and commercial kitchen work for America’s top multi site businesses.

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