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Lead Dentist

New York, NY

We’re Tend — Dental Done Differently.

Tend was founded to make going to the dentist something people actually look forward to. We blend thoughtfully designed studios, top-tier clinical care, advanced technology, and a hospitality-driven mindset to create a dental experience that’s human, personalized, and exceptional from start to finish.

Since launching in 2019, we’ve delivered care to over 100,000 patients across New York, Washington DC, Boston, Atlanta, and Nashville. With thousands of five-star reviews and over 650 passionate team members, Tend is one of the fastest-growing and highest-rated dental brands in the country — and we’re just getting started.

Whether you’re delivering care in our studios or supporting our growth behind the scenes, every role at Tend contributes to reimagining the future of dental health — for patients and for the people who care for them.

We’re growing fast — and we’re looking for values-driven, mission-aligned talent to grow with us.

 

The Lead Dentist is a mentor and coach to the dentists, hygienists, and dental assistants in the studio.  Along with the Studio Manager, the Lead Dentist is responsible for creating an environment that embraces Tend’s Mission, Vision, and Values. The Lead Dentist reports to the Chief Dental Officer. 

The Lead Dentist’s objectives and responsibilities include the following:

1 - Hire and train the right clinical team

  • Clinical Mentorship of all clinical personnel in the studio (guidance on diagnosis, treatment planning, treatment delivery, and patient experience).
  • Clinical Coaching of all clinical personnel in studio (correction of hard and soft skills, performance improvement) with appropriate documentation
  • Complete Performance Reviews of general dentists in studio on a monthly or quarterly basis, creating Action Plans as needed
  • Responsible for interviewing and onboarding clinical personnel in conjunction with the Studio Manager, Clinical/ Operations and People teams.
  • Assume role of Clinical Lead in onboarding of new hires
  • Initiate Quality Assurance Review for new hires
  • Maintain quality outcomes of care for clinical teams in studio
  • Review monthly REDOs with Studio Manager, analyze trends
  • Partner with the Lead Hygienist and Lead Dental Assistant in mentorship and coaching of hygienists and dental assistants, respectively

2 - Achieve studio performance goals

  • Partner with SM on escalated members (detractors, Clinical Escalation Workflow) to review case, de-escalate member, and to provide feedback to provider
  • Make determinations on refunds and other matters related to member escalations
  • Partner with SM to lead pre-shift huddles, focus on opportunities for improving clinical workflow and member experience
  • Partner with the Studio Manager on non-clinical functional areas of Clinical/Operations, Finance, People Support, and Revenue Cycle Management (RCM) to optimize performance of your practice
  • Partner with the Studio Manager to optimize schedules of all providers in the studio, with the goals of improving member access to care, outcomes of care, and achieving studio performance goals
  • Partner with the Studio Manager to obtain coverage for provider shifts
  • Assume ownership of clinical outcomes for studio, including taking over difficult cases and coordinating outreach to escalated members

3- Build a strong studio culture

  • Partner with SM, Lead RDH, and Lead DA to foster a positive working environment
  • Identify clinical team members with leadership potential
  • Attend leadership development meetings
  • Attend calls with clinical leaders, as needed,  and cascade necessary information to studio teams.

Clinical Care Deliverables

  • Perform general dentistry services at or above the standards of care
  • Be capable of mentoring dentists with expanded scopes of practice
  • Be capable of providing services with a keen attention to elevated patient experience and efficiency of delivery

About You

  • Minimum of 6 years of experience in practice (post-graduate) is preferred
  • Dedication to ensuring the highest quality of care to patients
  • Leadership skills that value collaboration and an inclusive work environment.
  • Proven experience mentoring, teaching, leading a group of clinical providers to create outstanding patient care and service.
  • Desire to work in an entrepreneurial environment that values high energy and creative problem solving.
  • Proven ability to manage complex patient and team member conversations by involving the appropriate cross functional support and assistance.
  • High level of integrity and dependability with a strong sense of urgency and results-orientation.
  • DDS, DMD degree is required
  • CPR/BLS Certification is required
  • Current License to practice dentistry in state where employed

Compensation & Benefits:

  • Pay Range: $900-$950/day + Monthly Production Bonus + Quarterly Lead Dentist Bonus
  • Medical benefits, dental benefits, and vision benefits
  • 401(k) benefit with a 4% match
  • Dentist Equity & Partnership: Leads will have the opportunity to invest alongside Tend and benefit from our growth.
  • Oral health stipend benefit at Tend
  • CE Zoom resources (90+ hours)
  • Annual CPR renewal
  • Malpractice Insurance coverage
  • Pre-tax commuter benefits
  • Paid time off plus company holidays

Schedule: 

  • Full Time: 4 days per week + 2 Saturdays per month
  • We're open from 7am-8pm Monday-Friday
    • Shifts: 6:30am-3pm & 12pm-8:30pm
  • We're open on Saturdays from 8am- 2:30pm
    • Shift: 7:30am-3pm

#dentists2022

The Tend Difference

The highest standard of care, anywhere.
At Tend, you’ll work alongside esteemed clinical leaders and experience-obsessed colleagues to deliver care that’s not only top-tier — it’s unforgettable. With access to advanced technology and thoughtfully designed studios, you’ll help create dental experiences that patients actually look forward to. Our hospitality-driven approach makes every visit feel personal, warm, and empowering.

A top-tier clinical team who puts patients first.
We value science over sales and lead with empathy, transparency, and integrity. There are no production quotas here — just a shared commitment to doing what’s right for our patients. We foster a collaborative, inclusive culture where team members go the extra mile for each other and for every patient who walks through our doors.

Innovate Dentistry. Tend to Others. Grow Together.
Tend is redefining what it means to grow a career in dentistry. We offer a modern, patient-first environment backed by cutting-edge tools and systems, industry-leading compensation and benefits, and robust opportunities for continuing education and professional development. Whether you’re clinical or corporate, you’ll be part of something meaningful — and surrounded by people who care.

Tend is an Equal Opportunity Employer.
We’re committed to fostering a workplace where everyone feels seen, heard, and supported. Tend does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.

Legal and Compliance Notice:
Tend complies with all applicable federal, state, and local laws governing nondiscrimination, equal employment opportunity, pay transparency, and other employment-related requirements. Where specific state disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.

Your privacy matters.
To learn more about how we collect, use, and protect your information, please review our privacy policy here

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