Regional Manager

Your next chapter in leadership starts here.

At Tend, we’re not just transforming dental care—we’re building something remarkable, and we need leaders who are ready to leave their mark. As our Regional Manager for the Boston Market, you’ll guide multiple studios toward operational excellence, inspire high-performing teams, and create a member experience that redefines what’s possible in dentistry. This isn’t just a job—it’s your chance to shape the future of dental care.

This role reports to the Regional Director of Operations and is a market-level position responsible for overseeing performance, growth, and innovation across multiple Tend studios. You won’t be managing a studio directly—you’ll be leading leaders. 

Lead with Impact

• Drive performance across your region by coaching and developing Studio Managers and clinical partners

• Create consistency through systems, accountability, and heart, using SOPs and a people-first mindset

• Be the go-to problem solver and mentor—someone your teams look to when things get tough, and when it’s time to grow

Grow the Business

• Own market-level P&L and performance metrics—because numbers matter, but people drive them

• Strategize and adapt to optimize revenue, efficiency, and experience

• Partner with Managing Dentists to increase case acceptance and elevate the standard of care

Champion the Member Experience

• Ensure every studio in your region delivers a warm, safe, and elevated experience that exceeds expectations

• Oversee clinical escalations and ensure timely, thoughtful resolutions

• Monitor NPS and uncover the ‘why’ behind the feedback, using it to drive continuous improvement

Build & Retain Rockstar Teams

• Attract, develop, and retain top talent—from Studio Managers to support teams

• Set the tone for a culture rooted in collaboration, clarity, and care

• Invest in others through hands-on coaching, regular studio visits, and strategic feedback

Ensure Operational Excellence

• Oversee scheduling, supply management, compliance (OSHA, HIPAA), and day-to-day workflows

• Use systems and structure to empower teams to perform at their best

• Identify bottlenecks and implement lasting solutions

• 5+ years in multi-site operations, ideally in dental, cosmetic healthcare, or high-touch service industries

• Proven ability to coach, manage, and grow leaders across multiple locations

• Strong financial acumen with hands-on experience owning P&L and driving profitability

• A bold, clear communication style and the ability to build trust with teams at all levels

• A deep understanding of the clinical/dental landscape and how it intersects with service excellence

• A passion for people, a bias for action, and a belief in better

If you’re ready to lead with purpose and build something extraordinary, let’s talk.

The Tend Difference

The highest standard of care, anywhere.
At Tend, you’ll work alongside esteemed clinical leaders and experience-obsessed colleagues to deliver care that’s not only top-tier — it’s unforgettable. With access to advanced technology and thoughtfully designed studios, you’ll help create dental experiences that patients actually look forward to. Our hospitality-driven approach makes every visit feel personal, warm, and empowering.

A top-tier clinical team who puts patients first.
We value science over sales and lead with empathy, transparency, and integrity. There are no production quotas here — just a shared commitment to doing what’s right for our patients. We foster a collaborative, inclusive culture where team members go the extra mile for each other and for every patient who walks through our doors.

Innovate Dentistry. Tend to Others. Grow Together.
Tend is redefining what it means to grow a career in dentistry. We offer a modern, patient-first environment backed by cutting-edge tools and systems, industry-leading compensation and benefits, and robust opportunities for continuing education and professional development. Whether you’re clinical or corporate, you’ll be part of something meaningful — and surrounded by people who care.

Tend is an Equal Opportunity Employer.
We’re committed to fostering a workplace where everyone feels seen, heard, and supported. Tend does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.

Legal and Compliance Notice:
Tend complies with all applicable federal, state, and local laws governing nondiscrimination, equal employment opportunity, pay transparency, and other employment-related requirements. Where specific state disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.

Your privacy matters.
To learn more about how we collect, use, and protect your information, please review our privacy policy here.