Job Application for Human Resources Business Partner (HRBP) at Tend

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At Tend, we do dental differently.

Tend is rewriting the playbook of modern dentistry by building a company around the patient and the provider. We believe that with the power of technology, a hospitality-driven mindset, and a top tier clinical team, we can make going to the dentist something to look forward to. Our vision is to transform the dental experience into one that is empowering, human and personalized.

Since launching in 2019, we have provided exceptional care to over 100,000 patients across five major cities: New York, Washington DC, Boston, Atlanta and Nashville. With thousands of five-star reviews, Tend has become one of the country's top-rated and in-demand dental practices, with over 650 team members to support this mission. We’re continuing to grow quickly and looking for the best of the best to come join our team.

As a Human Resources Business Partner (HRBP) at Tend, you’ll play a key role in supporting our studio and hub operations. You’ll work hand-in-hand with leadership to elevate employee engagement, nurture talent, and ensure our people strategies are thoughtfully aligned with business goals. In this trusted advisor role, you’ll provide hands-on HR support and practical solutions across multiple locations. With a strong focus on employee relations, development, and engagement, you’ll help create an environment where team members thrive—and where Tend continues to be a place people are proud to be a part of.

Key Responsibilities:

Strategic HR Partnership: Collaborate closely with Studio Operations and Hub leadership to align people strategies with business objectives. Provide proactive support around performance, team effectiveness, and workplace culture, ensuring leaders are equipped to build strong, high-performing teams.
Employee Relations & Coaching: Serve as the go-to resource for employee relations, offering expert guidance on investigations, conflict resolution, and sensitive matters. Coach leaders through complex situations with clarity, empathy, and a focus on growth.
Talent Development: Lead efforts to identify growth opportunities and close skill gaps across teams. Champion leadership development and support impactful learning programs that foster continuous development and career growth.
Employee Engagement: Partner with leaders to create meaningful engagement strategies rooted in team feedback and culture insights. Support initiatives that boost well-being, enhance connection, and contribute to a vibrant and inclusive workplace.
Performance Management: Coach leaders to deliver thoughtful feedback, set clear goals, and build accountability. Support performance review cycles and development plans that align with individual and organizational success.
Change Management: Provide people-first support during organizational changes, including process updates and new initiatives. Develop communication strategies, training resources, and feedback mechanisms to ensure smooth transitions.
Compliance & Best Practices: Ensure HR policies and practices are compliant with all local, state, and federal regulations. Keep leadership informed of relevant changes and promote ethical, people-centered approaches to compliance.
Onboarding & Training: Deliver a welcoming, impactful onboarding experience that sets new team members up for success. Collaborate with leaders to explore ongoing learning and development opportunities across the organization.

Qualifications:

- 3–5 years of experience as an HR Business Partner within a multi-site, service-oriented environment; experience in healthcare, dental, or similar industries is a plus.
- Bachelor’s degree in Human Resources, Business Administration, or a related field; a Master’s degree or MBA is a plus.
- Demonstrated success managing employee relations, coaching leaders, and navigating complex HR matters in a dynamic, fast-paced, multi-unit setting.
- Solid knowledge of HR best practices, especially in employee relations, talent development, performance management, and organizational effectiveness.
- Exceptional communication skills with the ability to build trust, foster dialogue, and handle sensitive topics with care and professionalism.
- Willingness and ability to travel up to 30% to support teams across Tend Studio locations.

What We Offer:

We believe taking care of people starts with taking care of our own. Here’s how we’ve got you covered at Tend:

🩺 Health Comes First - We offer medical, dental, and vision insurance — plus a Dental Wellness Program to keep your smile as sharp as your skills.

💰 Plan for the Future - Our 401(k) comes with a company match, because your future matters just as much as your now.

💡 Support, When You Need It - Life & AD&D insurance, health advocacy, legal support, and an Employee Assistance Program (EAP) — all designed to have your back when life gets real.

🛍️ Smart Spending Options - We’ve got Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), and pre-tax transit/parking benefits to make your dollars go further.

🌴 Time to Recharge - Enjoy generous Paid Time Off (PTO) and company holidays — because rest is productive.

💸 Bonus Eligible - This role includes annual bonus potential based on both company performance and your individual impact.

#LI-hybrid

New York pay range

$115,000 - $130,000 USD

The Tend Difference

The highest standard of care, anywhere.

You’ll work with highly-esteemed clinical leadership and experience-obsessed colleagues to provide the best patient experience possible, with access to technology that’s head and shoulders above the average practice. You’ll have exciting opportunities to collaborate with talented team members to make visits extraordinary. Our hospitality-driven approach to care means that patients actually look forward to seeing you.

A top-tier clinical team who puts patients first.

We value science over sales, and promote a culture of warmth and hospitality — our teams are recognized for going the extra mile for our patients. We trust our providers to put patient needs first, and never implement production quotas. We offer a warm, collaborative culture and are proud to be an inclusive, curious team driven by excellence.

Innovate Dentistry. Tend to Others. Grow Together.

Tend has become beloved by patients and providers alike for combining beautiful work environments with cutting-edge clinical technology. Our providers are rewarded based on an innovative pay structure, as well as education programs that are training the next generation of industry leaders. And our top-notch total rewards packages include both best-in-class benefits and compensation. You’ll not only have the chance to be part of a thriving, industry-changing company, but empowered to become an expert in your field and supported through continuing education.

Tend is an Equal Opportunity Employer.

Tend is committed to promoting a work environment in which differences are respected, employees are treated fairly, and individual contributions are valued and rewarded. We are proud to be an Equal Opportunity Employer. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please refer to our Privacy Policies linked here.

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Human Resources Business Partner (HRBP)

The Tend Difference

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