HVAC Service Technician

Job Overview: 

HELP Heating, Plumbing, Cooling, & Electrical is seeking an experienced HVAC Service Technician to join our team. In this role, you will provide expert installation, maintenance, and repair services for HVAC systems in residential and commercial settings. You will use advanced diagnostic tools to ensure optimal system performance and deliver exceptional service to our clients. 

Key Responsibilities: 

• Service and repair HVAC systems: Analyze system issues and identify appropriate repair courses of action; prepare written work cost estimates and customer recommendations. Maintain truck inventory. Ensure necessary tools and equipment for each job are present. 

• Troubleshoot and resolve issues: Complete diagnostic troubleshooting of HVAC Systems, checking the layout of existing HVAC devices and units to plan work procedures properly. 

• Conduct maintenance and repair: Perform regular system checks and preventive maintenance to ensure reliability and efficiency. Complete repairs and offer recommendations for ongoing maintenance. 

• Customer interaction: Deliver excellent customer service by addressing client concerns with professionalism and courtesy. 

• Safety and compliance: Follow all safety standards and regulations to maintain a safe working environment. 

• Documentation: Keep accurate records of services performed and parts used. Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records. 

Qualifications: 

• Education: High school diploma or GED; completion of a relevant HVAC training program or apprenticeship. 

• Experience: Minimum of 3 years of experience as an HVAC technician. 

• Licenses: Valid HVAC technician license and driver’s license. 

• Skills: Strong technical knowledge, excellent problem-solving abilities, attention to detail, and effective communication skills. 
• Physical Requirements: Ability to work in various conditions, including confined spaces and at heights; physical stamina and dexterity. 

Benefits: 

• Hourly Pay + Unlimited Commission Earning Potential 

• Health insurance: Comprehensive medical, dental, and vision coverage. 

• Retirement plan: 401(k) with company match. 

• Paid time off: Generous vacation, holidays, and sick leave. 

• Training and development: Ongoing opportunities for professional growth and advancement. 

• Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction. 

#HLP

About HELP

For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

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