
Plumbing Service Technician
Job Summary:
Join a winning team at HELP in Cincinnati. We’re looking for a driven Plumbing Service Technician who knows how to solve problems, deliver top-tier service, and turn every call into an opportunity. This isn’t just about fixing plumbing—it’s about building trust, recommending the right solutions, and maximizing your earning potential. If you thrive in a fast-paced environment where performance pays, you’ll fit right in.
Key Responsibilities:
- Diagnose issues fast and deliver the right fix the first time
- Handle service calls, maintenance, and urgent plumbing needs with confidence
- Turn customer needs into solutions by identifying additional issues and upgrade opportunities
- Clearly present options, pricing, and benefits so customers can say “yes”
- Drive revenue through solution-based sales and consistently hit performance goals
- Deliver standout customer service that builds trust and repeat business
- Follow all safety codes and standards—no shortcuts
- Keep clean, accurate records of work performed and recommendations
Qualifications & Requirements:
- Hands-on experience with residential or commercial plumbing
- Strong communication and people skills
- Motivated to meet goals and grow with the company
- Organized, reliable, and able to work independently
- Valid plumbing license (if required in your state)
- Driver’s license with a clean driving record
Benefits:
- Competitive base pay with commissions for high earning potential
- Company vehicle, tools, and uniform.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Company paid life insurance
- Paid time off and holidays
- Company cookouts and team events
- Ongoing training and career advancement opportunities
Work Environment:
Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.
#HLP2
Pay Range
$100,000 - $170,000 USD
About HELP
For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
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